- Report: #1410424
Complaint Review: Allianz Travel Insurance Through Priceline - Richmond Virginia
Reported By:
Susan -
Port Wentworth, Georgia, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Allianz Travel Insurance Through Priceline
PO Box 72031 Richmond, 23255 Virginia, United States
Phone:
888-769-6105
Web:
www.priceline.com
Categories:
Business Rating:
(0)
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Allianz Travel Insurance Through Priceline Bought airline ticket through Priceline, purchased their travel insurance Richmond Virginia
I bought an airline ticket for a business trip on September 15, 1917, the same day that I had a regular checkup at my doctor. I felt fine, and there were no problems with my health. However, the following day, on September 16, 1917, I suffered an attack of diverticulosis, which can be very painful. I was in the ER on September 16, for 7 hours.
I was put on antibiotics, and I waited to cancel my trip on September 19, hoping that I would feel better by then. When I reported the cancellation to Allianz, they emailed me an 11 page document to fill out, including a letter from my doctor stating why I couldn't travel. That, along with the rest of my documents were sent in to Allianz and received on September 29, confirmed in an email. Later, over the phone, they claimed they didn't receive my documents until October 6.
Stating that I was sick when I booked my trip, (entiredly untrue), that I didn't qualify to receive the insurance refund. I also found out that Delta and Priceline get to split the money they won't refund me. Why on Earth why I book a trip when I was too sick to travel? How would that benefit me? I was greatly disappointed, and have never cancelled a flight in my life, and I am a frequent flyer on Delta.
Since they refused to refund my money, I am disputing the charges through my credit card company. I will NEVER book anything through Priceline and purchase their bogus Allianz Travel Protection. Pure robbery!
