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  • Report:  #1389545

Complaint Review: allianz travel insurance - richamond Virginia

Reported By:
rhfadf42 - salisbury, North Carolina, USA
Submitted:
Updated:

allianz travel insurance
9950 mayland dr richamond, 23233 Virginia, USA
Phone:
804-673-8304
Web:
allianztraveliunsurance.com
Categories:
Tell us has your experience with this business or person been good? What's this?

To whom it may concern:

 

   in Jan 2017 i purchased 2 r/t tickets on AA from charlotte to rome on may 28th 2017. the tickets non refundable

so i purchased travel insurance in case i had to cancel.  on may 1st my wife said  she did not want to go due to her

condition with dementia/lewy body. also she seeing all airline incidents people having problems getting kicked off

planes.  i waited till about may 20th, hoping she would still go. she said no.  i called the airline to cancel, they were okay

except no money back from them. so i deceide to put cliam in with travel allianz. i called them to ask what i have

to do. the girl said they needed copy of the ticket reservation, proof of purchased, and a doctor note. i faxed the form

to her doctor she filled it out and she faxed to allainz.  i also certified papers i had. they advised would be  3 weeks

to leet us no, well in the 3 weeks they advised us we been denied. i put a appeal in in 2 days heard from them denied.

    i sent a email to a mike nelson , president in richmond, he told a brian boyle to call me, he did siad i had no calin

more or less u are screwed.  boyle has no compassion for my wife's condtions of dementia, same with pat whittaker.

i paid the airline 228.00 for travel insurance thru allianz travel group. airline ticket was $3,133.08.

   unfortunately i bought insurance thru the airline so i couldn't look for reviews, if i would never hae bought

insurance thru a rotten company.

    pat whitaker is a very nasty and surly person no compassion at all, same with brian boyle. already losy my  money

jusy like to let other prople know what a rip off  allianz travel insurance is.

 



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