- Report: #1510011
Complaint Review: Ally Financial Inc - Bloomington MN
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Author Not Confirmed
Why?
Ally Financial Inc
PO Box 380901 Bloomington, 55438 MN, United States
Phone:
8889252559
Web:
allyauto.com
Categories:
Business Rating:
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Ally Financial Inc They are messing up my credit Bloomington MN
A dealership sent in a payoff on my car on 6/7/2021 and this company still hasn't paid off my car loan. I am now showing late as of 6/15/21 because of this crap company that has been sitting on the funds for my loan. I have been calling almost daily since 6/8/21 and have asked for a supervisor to call me back and it hasn't happened.
2 Updates & Rebuttals
MT girl
BILLINGS,Montana,
United States
Oh I know
#2Author of original report
Fri, July 16, 2021
I know because I have called in with the dealership on the phone for over a month. They made sure the payment was recieved by Ally with a reference number. Ally sat on the funds since 7/8/21 and go figure after I report them to the BBB they posted the payoff yesterday. They say it's back dated and they will send an update to all three credit agency's but I am not holding my breath since it took them this long with posting the funds. Time will tell if they FINALLY make it right!
Irv
Florida,United States
How Do You Know?
#3Consumer Comment
Thu, July 15, 2021
How do you actually know FOR A FACT the dealer sent in the pay off? Car dealers are notorious for not paying off cars on time. Without regard to that, the Ally account is YOUR account and it’s UP TO YOU to keep track of what’s going on. You are NOT off the hook until the payoff is received and if it isn’t received on time to cover the next payment, it’s YOUR RESPONSIBILITY to send in a payment so that YOU don’t generate a late payment. That’s the way it works!
