- Report: #1341672
Complaint Review: Ally Financial - Internet
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Author Confirmed
Why?
Ally Financial
Internet, USA
Phone:
18889252559
Web:
ally.com
Categories:
Business Rating:
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Ally Financial Purchased New Car From Bill Cole Ashland Internet
I purchased a 2014 Nissan Versa from Bill Cole's in Ashland, KY where they financed it through Ally Financial. I had the car for three weeks and had gap insurance through my insurance company American. My car was totalled three weeks later. My insurance paid the purchase price but my gap would not pay the other balance. My extended warranty was canceled by Bill Cole and it paid to Ally. I went back to Bill Cole to purchase another vehicle and told them I had a balance and Ally told them they would not finance the replacement until the first loan on the Versa was paid. So the finance department did there thing and I got my loan through Ally for the replacement car. About six to eight months later Ally comes back saying Bill Cole took there funds back and I know owe them $2700 which has been turned over to a collection agency.
