- Report: #88316
Complaint Review: Altovis-Berkeley Premium Nutraceuticals - Cincinnati Ohio
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Author Not Confirmed
Why?
Altovis-Berkeley Premium Nutraceuticals
PO Box 42635 Cincinnati, 45242 Ohio, U.S.A.
Phone:
866-834-1715
Web:
N/A
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Business Rating:
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Tell us has your experience with this business or person been good?
Altovis-Berkeley Premium Nutraceuticals is misleading and dishonest. Rip-off! Cincinnati Ohio
I saw the commercial on TV and it advertised "FREE 28 day supply". I ordered on-line giving my credit card information requested for the shipping and handling fee.
Promptly 22 days later, I recieved two 28 day supplies of the product. I was puzzled as I had no recollection of signing up for any further deliveries.
I immediately went on line to cancel and there was no place on the site that I could find to do this. Back and forth through all the windows to no avail. I finally called customer service.
She cancelled further shipment and stated I had signed up for the auto delivery when I asked for the free sample. She also stated that although I would not receive any more altovis, I was obligated to pay for the shipment already sent!
Average wait time is greater than 6 minutes and I finally hung up after 10.
Susan
North Branford, Connecticut
U.S.A.
Promptly 22 days later, I recieved two 28 day supplies of the product. I was puzzled as I had no recollection of signing up for any further deliveries.
I immediately went on line to cancel and there was no place on the site that I could find to do this. Back and forth through all the windows to no avail. I finally called customer service.
She cancelled further shipment and stated I had signed up for the auto delivery when I asked for the free sample. She also stated that although I would not receive any more altovis, I was obligated to pay for the shipment already sent!
Average wait time is greater than 6 minutes and I finally hung up after 10.
Susan
North Branford, Connecticut
U.S.A.
