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  • Report:  #1309927

Complaint Review: Amazon.com/Warehouse Deals Inc. - Internet

Reported By:
raw - Phoenix, Arizona, USA
Submitted:
Updated:

Amazon.com/Warehouse Deals Inc.
Internet, USA
Web:
www.amazon.com
Categories:
Tell us has your experience with this business or person been good? What's this?

I ordered an HP printer on Amazon.con from the "seller" Warehouse Deals Inc. The printer was advertised as having damaged packaging but otherwise unused and unopened. I received the printer in a box that was clearly not the original HP printer. There was no power cord and the ink cartridges were dry so the in on the printouts was too faint to read. I am an Amazon prime member so assumed I could contact Amazon to have the issue resolved. I tried to leave a poor rating for the seller but Amazon doesn't allow buyers to post reviews for Warehouse Deals Inc. as a seller. This is likely because Warehouse Deals Inc. is a subsidiary of Amazon. Also, Amazon makes it EXTREMELY difficult to contact someone via phone, chat, or email. This is a shameful practice by a company that prides itself on its customer service. I've been a faithful customer nearly since the company's founding because I enjoy owning and reading books but am feeling that I need to begin finding a different source, if I can. If I can't get this problem resolved I'll also file a better business bureau report.



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