- Report: #3732
Complaint Review: American Heritage Homes - Kissimmee Florida
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American Heritage Homes
108 Park Place Blvd. Kissimmee, 34741 Florida, U.S.A.
Phone:
800-615-2312
Web:
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American Heritage Homes .. Defective Homes NO CUSTOMER SERVICE
The story starts with my fianc and I signing a contract on Feb. 14th, 2000, it is now Nov 1st 2000 and we are still waiting. We have had numerous problems with American Heritage Homes, here are just a few:
Problem: Truss Lines are already showing with massive sag between each truss. Along the same area as the roof leaked about two months ago.
Superintends Response (Roger Tate & Randall Wheeler): That is common with most new homes today, every home in this area has truss lines showing
Problem: Light fixture has been installed in walkway. So as you enter the house you hit your head on the light.
Superintends Response (Roger Tate): Yeah, (laughing), I know I hit my own head on the light myself, but even though it's properly placed in the model, we are not going to fix it
Problem: Superintends refuse to meet with us to discuss our concerns about the construction problems.
Superintends Response (Randall Wheeler): Roger does not have to meet with you, he does not have time to meet with homeowners to discuss every little problem
These are just a couple of our problems, so please do your homework before purchasing a house from this company.
Thanks,
Scott McDowell
Problem: Truss Lines are already showing with massive sag between each truss. Along the same area as the roof leaked about two months ago.
Superintends Response (Roger Tate & Randall Wheeler): That is common with most new homes today, every home in this area has truss lines showing
Problem: Light fixture has been installed in walkway. So as you enter the house you hit your head on the light.
Superintends Response (Roger Tate): Yeah, (laughing), I know I hit my own head on the light myself, but even though it's properly placed in the model, we are not going to fix it
Problem: Superintends refuse to meet with us to discuss our concerns about the construction problems.
Superintends Response (Randall Wheeler): Roger does not have to meet with you, he does not have time to meet with homeowners to discuss every little problem
These are just a couple of our problems, so please do your homework before purchasing a house from this company.
Thanks,
Scott McDowell
1 Updates & Rebuttals
Customer NO-SERVICE
#20
Wed, November 01, 2000
The story starts with my fianc and I signing a contract on Feb. 14th, 2000, it is now Nov 1st 2000 and we are still waiting. We have had numerous problems with American Heritage Homes, here are just a few:
Problem: Truss Lines are already showing with massive sag between each truss. Along the same area as the roof leaked about two months ago.
Superintendents Response (Roger Tate & Randall Wheeler): That is common with most new homes today, every home in this area has truss lines showing
Problem: Light fixture has been installed in walkway. So as you enter the house you hit your head on the light.
Superintendents Response (Roger Tate): Yeah, (laughing), I know I hit my own head on the light myself, but even though it''s properly placed in the model, we are not going to fix it
Problem: Superintends refuse to meet with us to discuss our concerns about the construction problems.
Superintendents Response (Randall Wheeler): Roger does not have to meet with you, he does not have time to meet with homeowners to discuss every little problem
