Hans
Los Angeles,#2Consumer Comment
Thu, September 29, 2005
I have owned a Honda Big Ruckus(PS250) for over 6 months now. The site has posted the wrong specs for the suspension since day 1. Terms and Conditions for the site cover these "Oops" so, in the end they can just point to some hermit web designer and Blame them. The comment about scooters not having adjustable shocks is false. The real issue at hand is the fact that this scooter:(BIG RUCKUS(PS250) suffers from a bad rear suspension problem. The shock itself is an odd size, as to de-rail hopes to improve/ upgrade the suspension without great expense to the consumer. This problem was brought to the attention of the appropriate party's at Honda,and concluded with an offer to buy the scooter back. Honda at this time has no plans to recall this scooter, options for upgrading the suspension start at $400 to the consumer. This type of behavior only manifests iteself whith one purpose: Niche-aftermarket racketeering. 1.) There is no mention of tech specs for this shock (Part# 52400-KTB-003)in: A) the shop manual or B) scooter manual To address even a comparison of alternate suspension options, this information is required. Honda Service shops are left with no options but to turn away consumers, regarding them as "Special needs" consumers who they do not want to cater or appeal to. This scooter is unsafe in it's current condition, and sadly will only change when the fatality rate requires them to.
Denny
Honolulu,#3Consumer Comment
Wed, September 28, 2005
"As to your comments Denny, you obviously are not a lawyer or you would know that, hiding a page with a disclaimer on your website under the title of 'terms of use' means nothing! Furthermore, unless you know WTF your talking about it's best to keep your mouth shut!" I DO Know what i am talking about. As a visitor to over a million websites as WELL as developing, designing and maintaining several websites, you should always READ the Terms of USE/SERvice an PRIVACY policy as posted on EVERY website you go to. Ignorance is no defense, and you WERE ignorant. ITs not honda's fault you didn't bother to READ their Terms of Service, where it clearly explains their policies and everything that has to do with their website. Terms of use, defINES EVERYTHING that you AS A VISITOR to their website can or can't do with material as presented there. For instance, if you downloaded and image from their site and SOLD It as a download from your site or another site, YOU ARE GUILTY of violating their copyrights AS LAID OUT in their Terms of USe/Service .
Ralph
Apache Junction,#4Author of original report
Wed, September 28, 2005
I talked to American Honda Motor Motorcycle Division today for hours! They state that this is the first time that this 'honest mistake' has been brought to their attention. This is untrue, I have met another Big Ruckus owner today who had the same problem months ago with AHMMD, & they offered to buy back his bike! I'm hoping to get him to come here & post soon. As to your comments Denny, you obviously are not a lawyer or you would know that, hiding a page with a disclaimer on your website under the title of 'terms of use' means nothing! Furthermore, unless you know WTF your talking about it's best to keep your mouth shut! There are many 'scooters' sold in the US with DUAL adjustable shocks, the Honda Reflex, (which happens to share the same drive-train & engine as this bike) has them, as do all of Hondas' other scooters over 50CCs, with the exception of the 80CC Elite, alot even come with ABS brakes! This is not one of those toy pieces of junk scooters you see from china & is certainly NO moped! This is a 250CC 'scooter'; considered to be a full size motorcycle as far as DMV is concerned, it does 75+mph, & cost me $8000.00 cash, out the door!
Denny
Honolulu,#5Consumer Comment
Wed, September 28, 2005
They are correct that the advertised specifications are as accurate as possible and makes promise or representation that the items listed are in fact "ALL CORRECT" ---- Under their Terms of Use (link at the bottom of the page): "5. Although the specifications, features, illustrations, equipment and other information contained in the site are based upon up-to-date information, and while American Honda Motor Co., Inc. makes all reasonable efforts to ensure that all material on this site is correct, accuracy cannot be guaranteed and American Honda Motor Co., Inc. makes no warranties or representations as to its accuracy. This site, and all information and materials contained herein, is provided to you "AS IS" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT." However, Im unfamiliar with the model, but know that most mopeds/scooters dont come with adjustable shocks.