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  • Report:  #1409442

Complaint Review: American Medical Response - Akron Ohio

Reported By:
Bill Kirk - Apple Valley, California, USA
Submitted:
Updated:

American Medical Response
50 South Main Street Suite 401 Akron, 44308 Ohio, USA
Phone:
330 762-7551
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?

My insurance company paid off my ambulance bill in full 1927.89.  I was making monthly payments on the bill until my insurance from the VA paid off the bill.  I paid a total 814.32, I have been calling this company for over 2 weeks to get my refund.

I have been getting the runaround as to when my refund will be sent out. I have been told by a customer service center, which is a call center in the phillipines, which is terrible with getting any information from this call center that I would be contacted by a patient advocate team over 5 times with the most recent call being today on October 30, 2017 at 9:12 AM. No one had ever called me once.  I am trying to patient with this company but it seems very poorly run.  I have no choice but to file a small claims against this company in local court to get my refund.

 



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