- Report: #994177
Complaint Review: American Public University - Charles Town West Virginia
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American Public University
111 W. Congress Street Charles Town, 25414 West Virginia, United States of America
Phone:
877-755-2787
Web:
APUS.EDU
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American Public University American Military University Rip offs, Cheats, Unsympithetic, Greedy, Money hungry, Thiefs Charles Town, West Virginia
After loosing my job last year as so many americans did. I ended up in a hoeless shelter with a wife and a two yr old. I had been attending American Public University for two years and I had to start a class two days after I got evected and lost my place. I logged into the class and Introduced myself and did not do anything else in the class which means they were supposed drop me from the class for lack of class perticipation. They didn't and I ended up getting an F for the class. I appealed the F and they said I needed documentation from the shelter which I gave them and they still would not amend the F because then they would have to give me a Refund. I am a veteran and to get ripped off from a school that hides behind American Military University and treat veteran like crap is a shame.
1 Updates & Rebuttals
phreemynd
Chester,Virginia,
Sour Grapes
#2General Comment
Thu, August 08, 2013
I am a current student at APU/AMU. If you read the student handbook, the class syllabus and all the notifications sent out prior to the beginning of each class, you would have known that once you login to the class by submitting a post in the first week, you are considered to be participating. The way to be automatically dropped is NOT to log in. Your statement "I logged into the class and Introduced myself and did not do anything else in the class which means they were supposed drop me from the class for lack of class perticipation" is misleading to any unknowledgeable person reading this report and the part that says they were supposed to drop you for lack of participation is false. The student handbook has the following information that very clearly invalidates your complaint:
The first week of classes runs from the Monday the course opens until 11:59 p.m. (Eastern Time) on the first Sunday of that week.
You are required to log into each of your courses during Week One and to submit a class discussion board posting of at least 250 words in the first Introductory Forum in week One.
Students who do not submit this assignment during the first week of class may be automatically dropped from any courses in which this assignment has not been completed.
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- Informal agreements with an instructor to turn the forum assignment in late will not prevent you from being dropped.
- For special 2-week courses and comprehensive exams, you are only required to fully attend (log in and out) prior to the one week deadline.
- You should not rely upon the automated drop if you know you want to drop the course. To ensure your course is dropped and you get a full refund, you must submit the online course drop form before the posted deadline.
Additionally, your specific situation and how to deal with it is covered:
- FINISHING COURSE. If you decide you will not be able to complete the course, you must withdraw from the course prior to the start of the last week. If you walk away from the course without withdrawing, you will receive a failing grade for the course.
Your complaint contains false information and suggests you just want your money back, even though you made a mistake. I, personally, think the university could score a good PR victory if they just refunded your money (if your claims to be homeless and in a shelter are true), however, the policies are so clearly stated and reiterated so frequently, I find it hard to sympathize with your situation. If I were you, I'd try working WITH the staff rather than against them. Like you, I have been attending classes at APU/AMU for some time and have had a couple of glitches along the way but I found the staff (for the most part) to be helpful. I am very pleased with the education I'm receiving and look forward to many more years of affiliation with APU.
