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  • Report:  #854914

Complaint Review: American Standard Online - Internet Internet

Reported By:
Kim - Melissa, Texas, United States of America
Submitted:
Updated:

American Standard Online
Internet, Internet, United States of America
Phone:
Web:
www.americanstandardonline.com
Categories:
Tell us has your experience with this business or person been good? What's this?
There is a posting on craigslist.org for $199 get you started, no money down, no credit check, just take over payments posted by American Standard Online. The representative, Michael was very polite and helpful and received my payment. When I had a question, I called him back and he was short, rude, and basically told me he didn't have time for my question and to call customer service. I was 15th in line and on hold for 45 mins.

I'm in the Mortgage business, and they have properties listed as bank owned (REO). They have you print out the pre-written letter to the homeower and mail it. However, if the house is and REO there is no possibility of contacting the owner as they've moved. Also, in able to get a refund you have to receive five denial letters from the homeowners.


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