- Report: #876041
Complaint Review: America's Elite Media - Denver Colorado
Reported By:
shanach -
Birmingham, Alabama, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
America's Elite Media
P.O. Bx 27762 Denver, 80227 Colorado, United States of America
Phone:
1-800-661-0619
Web:
Categories:
Business Rating:
(0)
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America's Elite Media Telemarketing Magazine subscription scam Denver, Colorado
On or around April 2011, I took a telephone solicitation for a "bargain on magazine subscriptions-$49.90. for three years." The caller didn't specify a company of employment. I asked what magazines were in the list for my choice. the caller said "a mix." I then inquired as to the cancellation of all or some did it happen that I didn't want to receive them. "Yes".
Upon receiving that answer, I gave the caller my credit card info. To this day I've not received a list of magazines. In the September 2011 cycle for my bank statement, eight charges of $49.90 appeared, with various names (Magazine Service, Your Magazines; Services". A few had mailing address, most had toll free phone numbers, several had nothing. In October, I started receiving magazines that while not inherently bad, were trashy, unappealing and inappropriate. I don't want them in my house. I attempted to cancel them using the web address for the publisher, then the phone number. No luck, as there was no account number on the label.
Since then, I haves been returning them via postal service ("Return to sender" "Cancel'). On the next month's bank statement was the same eight "businesses" with their same info and lack of info. I called the phone numbers on the statement-several had been disconnected, some rang for 10+ times with no answer, A few had a voice mail set-up on which I left messages. I've not received a reply to date (03-27-12). The next step was to cancel the credit card, so no more charges could be placed on my account. The bank official stated that they would dispute the charges via the credit card company, for me not to reply or respond to any phone calls or letters.
I next filed a complaint with the U.S. Postal Service Inspector, advising them of the above. The representative also advised me not to respond to any communication. They advised to continue to return the mags as I were doing. I next consulted with Bham BBB, who gave me the same advice as the PO and bank plus advising me to file complaints with the various BBBs for the mailing addresses I did have. (I travel intermittently and have had to do this piecemeal). I have filed complaints with the Minnespolis-St. Paul MN BBB for one of the "services", with Virginia Beach VA BBB. The filing with Minne. has been resolved with the President of the company agreeing to cancel the subscriptions.
While he did send a letter defending his company, he did not send a list of mag subscriptions he has cancelled. In the past few weeks, I have had several phone calls from "America's Elite Media" and now a letter to the effect that my account is delinquent and I owe $999.00 to pay off the balance. (For what? No list of magazines were given.) Tomorrow I will inform the bank of this letter.
Complaint ID#: 75167106
Business Name: America's Elite Media, Inc
You recently requested our help concerning a problem with the company named above. This correspondence is to notify you of the current status of your case. The company has not yet responded, so a second letter of notification is being sent to them today.
If you have heard from the company and the matter has been resolved, please contact your BBB at [email protected] or notify us by using our ONLINE COMPLAINT system. As of this date, I am filing a complaint with the office of the Attorney General of Colorado on this company.
Upon receiving that answer, I gave the caller my credit card info. To this day I've not received a list of magazines. In the September 2011 cycle for my bank statement, eight charges of $49.90 appeared, with various names (Magazine Service, Your Magazines; Services". A few had mailing address, most had toll free phone numbers, several had nothing. In October, I started receiving magazines that while not inherently bad, were trashy, unappealing and inappropriate. I don't want them in my house. I attempted to cancel them using the web address for the publisher, then the phone number. No luck, as there was no account number on the label.
Since then, I haves been returning them via postal service ("Return to sender" "Cancel'). On the next month's bank statement was the same eight "businesses" with their same info and lack of info. I called the phone numbers on the statement-several had been disconnected, some rang for 10+ times with no answer, A few had a voice mail set-up on which I left messages. I've not received a reply to date (03-27-12). The next step was to cancel the credit card, so no more charges could be placed on my account. The bank official stated that they would dispute the charges via the credit card company, for me not to reply or respond to any phone calls or letters.
I next filed a complaint with the U.S. Postal Service Inspector, advising them of the above. The representative also advised me not to respond to any communication. They advised to continue to return the mags as I were doing. I next consulted with Bham BBB, who gave me the same advice as the PO and bank plus advising me to file complaints with the various BBBs for the mailing addresses I did have. (I travel intermittently and have had to do this piecemeal). I have filed complaints with the Minnespolis-St. Paul MN BBB for one of the "services", with Virginia Beach VA BBB. The filing with Minne. has been resolved with the President of the company agreeing to cancel the subscriptions.
While he did send a letter defending his company, he did not send a list of mag subscriptions he has cancelled. In the past few weeks, I have had several phone calls from "America's Elite Media" and now a letter to the effect that my account is delinquent and I owe $999.00 to pay off the balance. (For what? No list of magazines were given.) Tomorrow I will inform the bank of this letter.
Consumer's Desired Resolution:
cancellation of any magazine subscriptions and refund of previous payments for unwanted subscriptions.
BBB Processing
03/27/2012 web BBB Case Received by BBB
03/28/2012 jenn BBB Case Reviewed by BBB
03/28/2012 Otto EMAIL Send Acknowledgement to Consumer
03/28/2012 Otto EMAIL Notify Business of Dispute
04/06/2012 BBB MORE INFO RECEIVED FROM THE CONSUMER : A "representative" of AMS placed a phone call to my home phone about 30 mins ago (April 6, 2012 12:00 CDT (approximately). The individual spoke with a friend who is house sitting for me while I am out of town. She was accused of impersonating me, among various other things. SHe refused further communications with this individual. In light of the time frame for the business to respond to the complaint, this is to serve as notice of the business apparently attempting to resolve the issue without BBB involvement. The individual also alleged having placed many calls to my home phone. If so, no message was ever left. Per instructions from the U.S. Postal Service Inspector, my bank representative and other BBB representatives with whom I have spoken, I will not communicate with this business, unless and until so instructed.
Business Name: America's Elite Media, Inc
You recently requested our help concerning a problem with the company named above. This correspondence is to notify you of the current status of your case. The company has not yet responded, so a second letter of notification is being sent to them today.
If you have heard from the company and the matter has been resolved, please contact your BBB at [email protected] or notify us by using our ONLINE COMPLAINT system. As of this date, I am filing a complaint with the office of the Attorney General of Colorado on this company.
