- Report: #165848
Complaint Review: Americas Servicing - Des Moines Iowa
-
Author Confirmed
Why?
Americas Servicing
P.O. Box 10328 Des Moines, 50306-0328 Iowa, U.S.A.
Phone:
866-567-8440
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Americas Servicing ripoff Liars deceivers vulger and completeley unhelpful Des Moines Iowa
I am a single mom. I refinanced my home over the summer and got the title back in my name. My new mortgage company sold me to Americas Servicing at the end of Sept. 2005. I started to get harrassing calls and messages on my answering machine on 10/2. I skipped 2 lunch breaks trying to call someone. Fianlly I reached someone who told me to ignor the calls and my paperwork was being processed. I did not get anything from them until 10/22 and that statement read that I needed to make a DOUBLE MORTGAGE payment by 11/10. The calls continued and one even made me late to work. They called on Saturdays when I was working and even harrassed by sons who were at home for my work or cell number. I still have not gotten any paperwork from them in the mail except a statement. I called them today and requested some paperwork and they informed me that the package is $10.00. I asked them some questions about my loan and none of the infromation that was on my orginal loan is corrects. I do not have an ARM loan and that is what they have me in, also I did not have a 24 monthy pre payment penalty loan. Now I am frightened and I was very upset. I need to sell my home next year and now they are telling me if I sell or re-finance I could pay thousands!
Please can someone help me, I am a single mom and I am frightened now and I do not know what to do.
I searched through all my closing papers and I can not find any of this information.
Angelia
Island Lake, Illinois
U.S.A.
Please can someone help me, I am a single mom and I am frightened now and I do not know what to do.
I searched through all my closing papers and I can not find any of this information.
Angelia
Island Lake, Illinois
U.S.A.
1 Updates & Rebuttals
Brenda
Coleridge,Nebraska,
U.S.A.
They can't just change your loan to APR!
#2Consumer Comment
Sat, November 26, 2005
Sorry to hear about your problem. You need to get a lawyer. They can't just change your loan to APR! And whatever other changes they are trying to do. Go online and look up respa, has tips on writing letters, etc. Remember to send everything certified mail, so you have proof when they received something. Good Luck And Keep Us Posted
