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  • Report:  #364085

Complaint Review: Amerigas - Panama City Florida

Reported By:
- Panama City, Florida,
Submitted:
Updated:

Amerigas
1832 E 3rd Street Panama City, 32401 Florida, U.S.A.
Phone:
850-763-6511
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I worked at this company. What a disaster the local office is in the way that it is run. I have never felt so terrible for the customers. The service department at the time was ridiculous. Customers would call to schedule tank sets and this could be done up to 3 weeks in advance due to the back up from the lack of employee initiative.

These people would do without heat during this time then the schedule would get discombogulated because people would not show up to work or would be too lazy to do it. "Well, I can't do everything." I heard that more than once. Appointments scheduled three weeks in advance would be changed and the customer given no notice. Run away, if you need heat. You would have better luck with a space heater.

Leigh

Panama City, Florida

U.S.A.


2 Updates & Rebuttals

Ronald

Youngstown,
Florida,
U.S.A.
Be WISE: Stay Away, FAR away!

#2UPDATE EX-employee responds

Wed, May 20, 2009

I read the reports listed here, and must pretty much agree with most of them. I used to work there before I retired. If you were treated well, be thankful to the person that treated you that way. I assure you, that person did NOT get the same respect from the company!


Panama City Homeowner

Panama City,
Florida,
U.S.A.
My experience with this company has been excellent. They really helped me out!

#3Consumer Comment

Sun, February 08, 2009

As part of my nightmare experience with a general contractor in Panama City the gas contractor refused to finish the job and left my home with multiple code violations. Amerigas was a great help with getting me to the people who could really help me. They also reserved my new customer fill up price long after the price went way up and didn't charge for services that the other gas supplier in town would have. They even supplied documentation that I will be using in an upcoming lawsuit with the general contractor. They went over and above the call of duty with me.

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