1, Report:
#1526613
Posted Date:
May 28 2023
Amerigas Haven't had propane in 15 days... And counting King of Prussia PA
Amerigas is the worst company I've ever dealt with when it comes to utilities. While every call with their godforsaken call center assures me I'm a valued customer, I haven't had propane since May 12. Every time someone has come to repair or refill, it takes 3-4 days, and I still do...
Entity
Categories: UTILITY, Propane, Propane and gas, energy natural gas, Gas company
2, Report:
#1525954
Posted Date:
Apr 26 2023
Amerigas Unfair business practices and price gouging; non-disclosure of fees
My Dad had an account with Amerigas propane for an outside tank. When he died, I became owner of the home where the tank was. I told Amerigas this but they left the account in his name and never did a new contract for me.
2 years ago, the tank started leaking. You could smell ...
Entity
Categories: Propane and gas
3, Report:
#1518528
Posted Date:
May 20 2022
Amerigas Assessed rent and late fees on a propane tank they were instructed to remove before tank rental was due. King of Prussia Pennsylvania
In December 2021 I received a bill from Amerigas for the tank rental fee for the upcoming year, 2022. I was unhappy with Amerigas and decided to call them and have the tank removed. I contacted Amerigas the next day and instructed them to remove their empty tank. In January I get a ...
Entity
Categories: Propane tank fraud
4, Report:
#1518265
Posted Date:
May 09 2022
Amerigas Amerigas They locked my propane tank with a promise of refunding me the dollar amount of the remainder of the propane left in the tank. I had sold my house and they not only did not refund me for the $147.79 owed me, but they sent me the bill of $ 69.99 (setup fee?). owed by the new owners for propane. service. Fayetteville North Carolina Fayetteville North Carolina
Since Jan of 2017, we were a customer of Amerigas in Fayetteville, NC. On or about August, 2021, I knew I was moving out of state and contacted Amerigas to determmine what would occur when I cancelled my service with them. The service representative at the Fayetteville office to...
Entity
Categories: fraud, Propane and gas
5, Report:
#1511340
Posted Date:
Aug 26 2021
AMERIGAS PROPANE JERRY SHERIDAN LYNNE HANEY TOYA MELTON BOBBY BECK DISCRIMINATION KING OF PRUSSIA PA
This is a very poor company, from the top to the bottom. The customer service agents for AMERI gas are ALL overseas. You can't understand them and they can't understand you. I needed a form for Medicare and not ONE single foreigner I spoke to knew what form I needed. They were cluel...
Entity
Categories: Propane, Propane and gas
6, Report:
#1502968
Posted Date:
Dec 16 2020
AmeriGas Fraudulent Tank Rental Bill Pasadena CA
I closed my account sometime in September 2020 and Amerigas said tanks would be picked up on November 7, 2020. On December 15, 2020 I got a bill for a yearly tank rental that was 30 days past due. Last year Amerigas pulled the same scam by not sending a first bill, only one 30 d...
Entity
Categories: Propane
7, Report:
#1487787
Posted Date:
Nov 14 2019
Amerigas Pinehurst Texas Second time metered tank runs dry Pinehurst Tx
I have a metered tank lease agreement with Amerigas (originally Hughes Propane). They are to maintain filling of tank and then I pay for the actual product used via a meter. Last night was the second time in three years my tank ran dry and I had no propane available. The first time ...
Entity
Categories: Propane
8, Report:
#1444435
Posted Date:
May 24 2018
Amerigas Price Gouging Brainerd Minnesota
Im a disabled senior citizen, so I get fuel assistance from Lutheran Social Services. I had a $600 credeit from them and ordered that much gas. They arrived when I wasn't home, so they filled the tank and sent me a bill for the balance. I told them I couldn't afford to pay it. They ...
Entity
Categories: Propane
9, Report:
#1433899
Posted Date:
Mar 12 2018
AmeriGas Propane tank rental fee. Fredericksburg Virginia
I have a 325 gallon propane tank burried on my property. It was here when I purchased the home. Which apparently locked me into a lease that I never signed. If i do not use a certain ammount of gas every year then I get charged with a tank rental fee, which increases every yea...
Entity
Categories: Propane
10, Report:
#1430164
Posted Date:
Feb 20 2018
Amerigas Overcharging and refuse to discuss billing with customer Orlando Florida
I tried for 3-5 months to discuss incorrect/overcharging with cusomer sevice with no success. I finally had to submit a dollar amount in line with my records and actual delivery record .
I received multiple calls after I ended our relationship even one that said the amount paid was...
Entity
Categories: Propane and gas
11, Report:
#1409423
Posted Date:
Oct 30 2017
Amerigas Contacted them over a month and a half ago to place a tank at our house. They came out inspected the location and had me dig a trench from the house to where he said he would place the tank. Week later when they said they would deliver the tank another person came out to check and said ok. Then week later manager came out to do another check and said they would place the tank and fill from lower drive so they don't have to cross a bridge. I said fine. Today the tank was supposed to be delivrednk Burnsville North carolina
Signed a contract with amerigas over a month and a half ago for tank installation and fills. They came to the house and picked a spot for the tank and asked me to dig a trench to the house which I did. Tank was to be installed in a week. Nothing happened and I called to find out w...
Entity
Categories: Utility Companies
12, Report:
#1362220
Posted Date:
Mar 16 2017
Amerigas Oxnard Gross Over-Charge of Accounts Oxnard California
I have yet to experience a rip-off this bad. It caused me to register here and write my story. There are countless other customsers being ripped off at this moment across Ventura County and around the city of Ojai. I don't know how much further it goes past that.
I have a 10 acre ra...
Entity
Categories: Utility Companies
13, Report:
#1352293
Posted Date:
Jan 27 2017
Amerigas Kalamazoo Uncaring, cold and unprofessional Kalamazoo Michigan
Our tank was filled on 12/9/2017 and then went to 0% on 1/27/2017-They tried to tell me that this can be normal?? After the nice weather and knowing how conservative I am with our heat and other appliances, I knew better, plus calling their emergency service line they told me th...
Entity
Categories: Utility Companies
14, Report:
#1349148
Posted Date:
Jan 11 2017
Amerigas Tank Rental Fee Harriburg Pennsylvania
I recently received an invoice from AmeriGas for a Tank Rental Fee of $99 plus tax. I called the local company to inqure why I received this invoice. They told me since I did not order or receive any Propane for the 2016 year that I will be charged this fee. I asked if there was a...
Entity
Categories: Employers
15, Report:
#1337117
Posted Date:
Nov 08 2016
AmeriGas did not pay me for propane in my tank holly hill Florida
when i moved from my home in florida the propane co charged me 39.99 to turn off my tank. the tank was almost full and i as not paid for that propane. they then sold it to the next owner of my tank.
Entity
Categories: Utility Companies
16, Report:
#1265699
Posted Date:
Nov 04 2015
Amerigas - Changes Contracts, Lost previous revokation amerigas contract tank removal propane Valley Forge Pennsylvania Nationwide
I purchased my home in 2011 and with it the ownership of underground propane tank. I signed an agreement for service with Heritage propane, which I did not realize included me effectively handing over ownership of the tank.
Thankfully, I revoked the contract in writing as required a...
Entity
Categories: Utility Companies
17, Report:
#1192250
Posted Date:
Dec 01 2014
Amerigas HORRIBLE SERVICE, RP_OFF Spartanburg South Carolina
We decided to switch propane gas companies and go with a local company. During the past 4 or 5 years we have had a variety of issues with Amerigas! We have been paying Amerigas $78.00 per year for the past 15 years to lease the tank from them. This morning I called to tell them th...
Entity
Categories: Utility Companies
18, Report:
#1168792
Posted Date:
Aug 10 2014
AmeriGas Northwestern Propane, Cottonwood, CA Refused to refund over four hundred dollars of overpaid bill after my wife died (account was in her name) Cottonwood California
Several months after my wife died, I moved out of the home we had shared. The gas account had been in her name all this time. When I contacted the gas company, they told me I would be getting a refund of the balance I had overpaid.
A few months later, I received a check for the ...
Entity
Categories: Fuel Companies
19, Report:
#1112761
Posted Date:
Jun 12 2014
Amerigas QUESTIONABLE PRICING, POOR SERVICE Kingston Rhode Island
If you think that by participating in Amerigas' Pre Pay program you are getting the best possible price, think again. I had faith that my local Amerigas manager was, as he stated each season, giving me his best price, even the extra special price when I would threaten to go to a c...
Entity
Categories: Fuel Companies
20, Report:
#1114502
Posted Date:
Jun 10 2014
AmeriGas AmeriGas totally screwed me Lima Ohio
Amerigas totally screwed me. I purchased propane this past Oct and was put on a 4month pymnt plan. In Nov I sent 400 for Nov n DEC pymnts I'm disabled and this way I could have money for the holidays. In Nov I kept getting calls I was in default of my pymnt plan. I called every WK i...
Entity
Categories: Credit Services
21, Report:
#1117739
Posted Date:
Jun 04 2014
Amerigas Homeowner White Hall Maryland
The very worst experience with any company ever, period! I don't want to write a book here. Run! assuming you have another option, any...take it! These guys are clowns!
Entity
Categories: Utility Companies
22, Report:
#1108552
Posted Date:
Jun 03 2014
AmeriGas AmeriGas Propane Price Gouging and Over Charging by almost $1.00 more a gallon Dallas Arlington Texas
Entity
Categories: Utility Companies
23, Report:
#472632
Posted Date:
May 17 2014
Amerigas Only Puts 15 Pounds Of Propane In A 20 Pound Tank! False and deceptive trade practice Bel Air Maryland
Purchasing propane from the Home Depot Amerigas kiosk is certainly convienent. However, I noticed today that they declare the net weight of their tanks to be 15 pounds. Propane fillers or locations where you have the tank filled rather than exchange an empty tank for a different ...
Entity
Categories: Fuel Companies
24, Report:
#1118296
Posted Date:
Apr 29 2014
Amerigas Beyond Horrible Customer Service- Gasless after 18 days prepaying with sub zero weather Whitehall Maryland
Signed up with Amerigas a year ago anticipating better prices from previous supplier and good service. The service has been horrible in the Whitehall Maryland facility. They do not answer the phone, will not return phone calls and when I finally talk to someone. th...
Entity
Categories: Utility Companies
25, Report:
#1136730
Posted Date:
Apr 06 2014
Instant Checkmate, Checkmate Web site copied Company that was processing payments for Amerigas. Paid one months bill-cancelled but they still bill me 22.86/mo Las Vegas Nevada
I wanted to pay my propane bill on line. Entered propane dealers name in seearch engine. First site that came up was Checkmate. I authorized a payment, which the gas company received. I was outraged at the charge they tacked on for this service. Cancelled service but continued to ge...
Entity
Categories: Bait-and-Switch