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  • Report:  #559117

Complaint Review: Ancestry.com Myfamilytree.com - Internet

Reported By:
Kal - Twain Harte, California, USA
Submitted:
Updated:

Ancestry.com Myfamilytree.com
Internet, United States of America
Phone:
Web:
ancestry.com
Categories:
Tell us has your experience with this business or person been good? What's this?
I would caution anyone in doing business with this company. They remind me of this song by the Eagles "Hotel California" - you can check in anytime you like but you can never leave.

They make it very easy to join, offering a free trial, but once they have your credit card-it will cost you.

Here is the real trick. When you cancel online, you may think that you really did cancel. But unless you fill out their survey, and choose to cancel again, they are still going to charge you.

And once they have your money, they have a policy of "No Refunds", no matter what.  Disgusting.  They have a great product, just no morals.


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