Complaint Review: Ancestry.com - Internet

you always have to read the fine print ...i did and had no problem with them .. call them ..here is all the info you need. 2.1 Continuous Service Membership. Subscription membership in the Service is on a continuous service basis. This means that once you have become a subscribing member, your subscription will be automatically renewed and your billing choice will be charged based on the subscription program (annual, quarterly, monthly, etc.) you have chosen. Billing charges will be processed within 24 hours your order is taken and products included in memberships will be shipped shortly thereafter with a separate billing unless shipped within that 24 hours. Except in the case of monthly subscriptions, you will be notified by e-mail 15 days before your subscription will end, asked to correct any information which has changed and reminded of the opportunity to "opt out" of your renewal. From the United States, you may cancel by phone and must call Ancestry at 1-800-262-3787 at least two days before the renewal date for the cancellation to be effective or you may cancel at least two days before the renewal date via your MyAccounts page while logged on at Ancestry.com by following the Cancel Subscription link on that page and following the process there. International customers may also call 1-801-705-7620 during business hours or send an e-mail to [email protected] and provide the following information: Given name and surname

I currently have a membership with Ancestry.com which is a daughter company of The Generations Network. When I signed up for my membership I read the fine print that said that my account would bill automatically after the 14-day free trial. I am in a habbit of doing this with every website I sign up for because as you all know, nothings free. Well I suppose the 14-days were ;) When Ancestry.com bills for an annual membership an email is sent to me every year letting me know that my credit card will be billed. I find this to be in very good business practice. Also, if I ever want to cancel my membership I can do it online now. The Generations Network works hard every year to keep me happy from my stand point. My suggestion to everyone who purchases something online (even a FREE trial), read the fine print. Why else would they ask for your credit card.

I currently have a membership with Ancestry.com which is a daughter company of The Generations Network. When I signed up for my membership I read the fine print that said that my account would bill automatically after the 14-day free trial. I am in a habbit of doing this with every website I sign up for because as you all know, nothings free. Well I suppose the 14-days were ;) When Ancestry.com bills for an annual membership an email is sent to me every year letting me know that my credit card will be billed. I find this to be in very good business practice. Also, if I ever want to cancel my membership I can do it online now. The Generations Network works hard every year to keep me happy from my stand point. My suggestion to everyone who purchases something online (even a FREE trial), read the fine print. Why else would they ask for your credit card.

I currently have a membership with Ancestry.com which is a daughter company of The Generations Network. When I signed up for my membership I read the fine print that said that my account would bill automatically after the 14-day free trial. I am in a habbit of doing this with every website I sign up for because as you all know, nothings free. Well I suppose the 14-days were ;) When Ancestry.com bills for an annual membership an email is sent to me every year letting me know that my credit card will be billed. I find this to be in very good business practice. Also, if I ever want to cancel my membership I can do it online now. The Generations Network works hard every year to keep me happy from my stand point. My suggestion to everyone who purchases something online (even a FREE trial), read the fine print. Why else would they ask for your credit card.

I currently have a membership with Ancestry.com which is a daughter company of The Generations Network. When I signed up for my membership I read the fine print that said that my account would bill automatically after the 14-day free trial. I am in a habbit of doing this with every website I sign up for because as you all know, nothings free. Well I suppose the 14-days were ;) When Ancestry.com bills for an annual membership an email is sent to me every year letting me know that my credit card will be billed. I find this to be in very good business practice. Also, if I ever want to cancel my membership I can do it online now. The Generations Network works hard every year to keep me happy from my stand point. My suggestion to everyone who purchases something online (even a FREE trial), read the fine print. Why else would they ask for your credit card.