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  • Report:  #466401

Complaint Review: Anderson Heating & Cooling - Itasca Illinois

Reported By:
- Tinley Park, Illinois,
Submitted:
Updated:

Anderson Heating & Cooling
731 District Dr Itasca, 60143-1319 Illinois, U.S.A.
Phone:
630-438-6900
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
Charged my elderly mother $170.00 for a thermostat that costs $25 plus $60.00 just to come out to her house. So the bill was $230.00. I dont believe this charge is justified for a thermostat and 5 minutes of service. They took advantage of an old lady! They have a

"Buyers Right to Cancel" Policy on there invoice that gives you the consumer the right to cancel the transaction up to 3 days after work is done! Biagio the manager doesnt honor this right! Bullshiting

you on labor for a thermostat is right. AVOID THIS SCAMMER!

Payingbacktiger

Tinley Park, Illinois

U.S.A.


1 Updates & Rebuttals

Richard

Columbia,
South Carolina,
U.S.A.
what did you expect

#2Consumer Comment

Sat, July 11, 2009

You sound like someone who wants something for free. If you don't beleive the charge is justified, then why didn't you do it yourself????? And the answer is you don't know how? Do you expect someone to come to your house for free, and do the work for free. What do you consider a justified charge. The service fee you were charged is real cheap, and the cost of the thermostat is cheap also. People do not work for free, DO YOU? Do you complain when you have your car fixed? Go to the Dr. Office, or the Dentist Office. Probably not. If the problem is fixed, fine get on with your life, as far as the right to cancell is concerned, if you decide to within the 3 day period you said it has, then they should come back out, remove the thermostat and give you your money back.

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