Mary
West Hollywood,#2Consumer Suggestion
Tue, July 16, 2002
America Online (AOL) has made commitments to guarantee satisfaction, security, and privacy of customers who buy from merchants through the shopping areas on AOL, CompuServe, AOL.COM, Netscape, and the Company's other brands.
The AOL Certified Merchant Guarantee means that all merchants in the shopping areas on AOL meet defined levels of service, in addition to posting service and privacy policies.
AOL offers intervention in disputes and, if necessary, a full refund. AOL reimburses shoppers up to $50 for any remaining liability on unauthorized transactions, and uses sophisticated encryption and security technology to protect e-commerce transactions.
Good Luck!!
P.S. I Hope this isn't outdated information
#30
Wed, December 26, 2001
They filed the following to the above Rip-Off Report:
Their email: [email protected]
Their name: Keith A Bailey
Their relationship to the company: Owner
Rebuttal:
yes i brough a Riovolt Digital Audio Cdplayer and the remote control does not work at all no more and i paid 216.34 for a player that don't really work . the remote control is not working goood it's sound is low and it was working but it stopped and i have to pay aol, for a cdplayer that is not a new one . it was used before and it sounds like it. i want to know if they are goin to take off half price of the product that is not good. i am mad about this