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  • Report:  #126535

Complaint Review: AP9*SIMPLE ESCAPES - Stamford Connecticut

Reported By:
- New York, New York,
Submitted:
Updated:

AP9*SIMPLE ESCAPES
680 Washington Blvd., #1100 Stamford, 06901 Connecticut, U.S.A.
Phone:
203-324-7635
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
On March 2, 2004 I signed up for a trial with AOL. Later when I went to cancel my membership I noticed a charge of $9.95 per month exactly on the 28th. I've never signed up for anything else before, after, or during my membership. The charges were from AP9*SIMPLE ESCAPES. After calling my bank I was only able to get the last 2 months charges returned to my account. The previous charges were past the 60 day period. Calling the number provided on the charges was useless, which lead you around in circles before finally hanging up on you! Their number has changed a few times and their most current one is 1-877-836-6903.

What exactly was the conclusion to the lawsuit against MWI?

Joshua

New York, New York
U.S.A.

sorry, allowing you to give a competitors name would instigate others to just file against their competition, to only come back later to suggest their company your comments on this policy are welcome! CLICK here to see why Rip-off Report, as a matter of policy, deleted either a phone number, link or e-mail address from this Report.


2 Updates & Rebuttals

Joshua

New York,
New York,
U.S.A.
Complete refund!

#2Author of original report

Sun, January 23, 2005

I've recieved all my funds back as promised.


Joshua

New York,
New York,
U.S.A.
Simple Escapes Stamford CT Unauthorized Charges, I was told that a refund would be made in 10 business

#3Author of original report

Wed, January 12, 2005

After calling my bank and getting the hard facts, I called the number listed on the charges. Told them exactly what happen, and how those charges were unauthorized, and was told that a refund would be made in 10 business days. The phone automated system you initially get doesn't allow you to talk to a representative at first. You have to press 1, then 2, wait for further instructions, then press 2(time to wait). You'll be transferred to billing (more waiting), then you can tell this person about the charges. Remember to get the name of person you spoke to and their ID number.

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