Appliance Direct
Melbourne,#2UPDATE Employee
Mon, February 11, 2013
Appliance Direct negotiated to bring standard swap out installations down to $50. Mike Franey our installer explained to Mrs. Ahrens over the phone, that there may be additional charges if anything other than a swap out is needed.
Mrs. Ahrens agreed to the terms over the phone. The average install from our competitors is $128. The Ahrens needed an additional adaptor because of a to 3/8 water line mismatch plus a new water line.
However, in the interest of taking care of the customer Appliance Direct will refund the $45.00 charge incurred for the install. In addition, we have revised our Dishwasher Installation disclaimer as suggested by Mr. Ahrens to prevent future miscommunication.