- Report: #266643
Complaint Review: Appliance Direct - Ft Myers Florida
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Author Confirmed
Why?
Appliance Direct
3853 Cleveland Ave. Ft Myers, 33901 Florida, U.S.A.
Phone:
239-274-3198
Web:
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Appliance Direct ripoff Not refunding money past 30 days Ft Myers Florida
I am a 83 year widow on social security barely getting by.
I purchased a window air conditioner for one of the rooms I have in my modest. I purchased it 5 July, 2007. When I told my son what I did, he said it would not work properly for the room I wanted to put it in.
I immediately returned it on 6 July,2007. I was told I would recieve a check from corporate headquaters. I saw a pile of papers on counter telling me when I would recieve my refund, 6 days. I did not asked the person I purchased it from when I would recieve my refund based on what I read on the refund policy sheet.
My check cleared on the 10 July,2007. Three weeks went by. I called 3 times, even went to the store that I purchased it. They said they would get it to me.
It is now 10 August, 2007 and I still have not recieved my refund and do not know when!
My son has told me they assured him it would be recieved tomorrow.
Based on my experince with appliance direct I would never return to any of their stores again!!!!!!!!!!!!!1
Madeline
Lehigh Acres, Florida
U.S.A.
I purchased a window air conditioner for one of the rooms I have in my modest. I purchased it 5 July, 2007. When I told my son what I did, he said it would not work properly for the room I wanted to put it in.
I immediately returned it on 6 July,2007. I was told I would recieve a check from corporate headquaters. I saw a pile of papers on counter telling me when I would recieve my refund, 6 days. I did not asked the person I purchased it from when I would recieve my refund based on what I read on the refund policy sheet.
My check cleared on the 10 July,2007. Three weeks went by. I called 3 times, even went to the store that I purchased it. They said they would get it to me.
It is now 10 August, 2007 and I still have not recieved my refund and do not know when!
My son has told me they assured him it would be recieved tomorrow.
Based on my experince with appliance direct I would never return to any of their stores again!!!!!!!!!!!!!1
Madeline
Lehigh Acres, Florida
U.S.A.
1 Updates & Rebuttals
Madeline
Lehigh Acres,Florida,
U.S.A.
After 15 calls finally got check !!!!!!!!!!!!!!!
#2Author of original report
Sat, August 11, 2007
I am Madeline's son. Still do not know what their policy on refunds is. I was told there is no time frame on returning funds back to the consumer, it is up to "accounting" ! All I have to say is, WHAT ????????? Yea, if I would not have called the accounting department and spoke to honest representive for this company. My mother would still be waiting!!!!!! IT TOOK 35 DAY'S TO GET HER MONEY! This is not a way to do business. If you buy from this company BEWARE !!!!!!!!!
