Complaint Review: ARAMARK UNIFORM SERVICES - San Antonio Texas

This Aramark linen service for 37 rooms small hotels we sign up the service for hotel bed sheets only and hotel restroom and hotel corridor air freshener service. Until jan 29th 2018 Aramark never delivered the restroom product and corridor air freshener service and they still keep billing. also we order only ITEMS PRICE PER PCS 50 Queen Fitted Sheets .68 Cents 80 Queen Flat Sheets .64 Cents 50 King Fitted sheets .76 Cents 80 King Flat sheets .70 Cents This aramark Never Billed correctly and also Charge for $204 every week just for Inventory.We request the Damon Walker Manager to Fixed the billing error and he never correct the bills also never called so I give him a Warning to Discontinue the service because Lack of service of Aramark and Billing Errors.

So we During this period They Never deliver any sheets and they still charge us every week $ 385.38 dollars 12/01/2017 12/15/2017 12/22/2017 01/05/18 Above dates they never deliver any sheets I would like to get a Proof if Aramark claim they did it. So on I called aramark head quarter and finally Austin area Aramark manager showed up on Jan 25th 2018 at 9:36am.I request why aramrk never fixed the billed? and why aramrk never deliver any sheets on last four weeks and they still charged $ 385.38 every weeks? and he has no answer so we ended the service and request to pick up there all dirty soils.

so aramark delivery and pick up person MR.RIGO picked up some on jan 26th 2018 27 fitted queen sheets 27 king fitted 49 king flat 49 queen flat Mr.Rigo Come again hotel on Jan 30th 2018 109 queen flat 69 queen fitted 88 king fitted 112 king flat Then Mr.Rigo Come to hotel again on February 2nd for last pick up 68 queen fitted 108 queen flat 87 king fitted 122 king flat. So, On February 5th some one came from Aramark and drop the collection notice for $19348.88 include all Liquidation damage cost for early terminations. Aramrk has lots of complaints filed in past and i have all proof how many time i request Mr.Damon walker to fixed the billing errors and complaint not delivering any linens.also i have Mr.Rigo count all sheets i have a proof with his hand writings.

I been in hotel business last 24 years and i am from newyork state just recently moved to Austin,Tx in 2016.we are using Morgan textile company for hotel linen service in Buffalo,newyork area for last 14 years and they never charge any Replacement inventory charge.I told many time Aramark Manager. I would complaints to BBB and i will Knock everything if possible to get Justice for My Business. I hope this will explain the Aramark company reputations.also I know many hotel owners and they have same problems with Aramark and they are all in fear off liquidations charges even company lack of service.also I am requesting to check all Aramark complaints and reviews from past customers on google and other sites.Thank you. Harry Patel. Owner Super 8 Austin Airport South.