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  • Report:  #864941

Complaint Review: Armstrong Heavy Haul - Medford Oregon

Reported By:
epic - Long Beach, California, United States of America
Submitted:
Updated:

Armstrong Heavy Haul
Medford, 97501 Oregon, United States of America
Phone:
916-248-4400
Web:
armstrongheavyhaul.com
Categories:
Tell us has your experience with this business or person been good? What's this?
Representative named Jesse cancelled our pick-up at the very last minute after stringing us along for days with false promises. Very unprofessional and caused losses for our client. I wouldn't recommend this company if time is a factor for your shipment.


1 Updates & Rebuttals

Greg

Medford,
United States of America
armstrong heavy haul false report no credit customer

#2REBUTTAL Owner of company

Tue, April 24, 2012

the report you have listed is false completly. epic logistics had verbaly agreed for my company to transport a permitted load through the state of pa.

during the set up process we found epic to have the worst credit we have seen ever, 6 out of 100. we could not move there freight unless the signed a rate confirmation was in hand and a signed credit card  release on the amounts in writing.

the day before good friday we received a rate confirmation at 1:31 west coast time, 4:31 east coast time the permit office in the state of pa was closed, it was also closed on good friday meaning we could not move there load both because of poor credit and the permit office was closed.

we can not move freight illegally, they never had a credit card release form returned.

this is a scam report my staff member darrell had timed stamped all documants to prove this but still yet with no credit we can not move there freight.

i have been envolved for 31 years in this business and have never seen a bigger miss use of the truth.

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