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  • Report:  #1338844

Complaint Review: Arrow Truck Sales - Nationwide

Reported By:
Nawar - EL CAJON, California, USA
Submitted:
Updated:

Arrow Truck Sales
Nationwide, USA
Phone:
8003117144
Web:
http://www.arrowtruck.com/
Categories:
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Arrow Truck Sales, please do not buy any trucks from them because all you is keep on spending money. I bought a 2009 Freightliner Columbia at the Phoneix branch. The truck had hard time moving and we asked the salesman why, he said that it has been sitting for couple of months and the brakes need to be adjusted. Their machanic showed up and said that it is good to go. We took it for a test drive and the truck was shaking everytime we put it in drive or reverse. AC not woeking, Leaked all air from the tanks as soon as well pulled into the dealership. We have told the salesman the these are the problems and if you promise to fix them we will buy the truck. He said yeah yeah for sure, i paid cash for the truck and also purchased warranty on the side, my total was $32090.00 delivered to San Diego. I paid them and the truck came in 3-5 days after and it was still having the brake problem.  I called the salesman and he told me to take to the shop and that they would pay for the brake adjusment. I took in and it was a clutch and transmision input shaft, beraings and seals.

I called them back and the sales man never pciked his phone and i had to call the dealership. Bob from Fontana CA called me and said that he would take care of it and would work something out for me. Truck was driven 80 miles after the day it was delivered to me and that was for inspetions and CHP. today on 11/18/2016 i called and Bob was out of the office and i spoke to a lady and she said that would call me back and she did but with bad news saying that the truck was sold as is and there is nothing that they can do. Please do not buy anything from them because they will lie to you and do nothing if there is a problem with your truck and im sure there always will be. 

 



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