- Report: #1477596
Complaint Review: Assurant -
Reported By:
Robin -
El Dorado Hills, Ca, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Assurant
United States
Web:
Mytmoclaims.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Assurant Assurant cell phone insurance Insurance claim "b/o phone” - indefinitely
published review 4/23/19
My daughters phone was stolen. I called on a Thurs & was told it was in stock & that we would receive a new one on Monday. Monday came & nothing- I called & was told it was on back order & they didn’t know when they would get another one, but that I could keep checking. —:/ -Oh Thank you for that. Nothing but platitudes.
The problem is compounded by the fact that my daughter (her phone) is an ER nurse & uses her Apple Watch @ work- her watch doesn’t work w/out her phone.
I don’t tell them “I don’t know when I can pay you my premium”
You pay for a service & expect it when you need it. Is that too much to ask? Apparently for Assurant it is.
My carrier TMobile who I pay my premium to was of no help.
Time for a new carrier & a new insurance company.
You never know how good the insurance is until you need it- I’m sure they are fully aware of that and bank on it!
