- Report: #1096101
Complaint Review: astro mfg eastlake ohio - eastlake Ohio
Reported By:
disguisted shocked customer -
cleveland, Ohio,
Submitted:
Updated:
-
Author Not Confirmed
Why?
astro mfg eastlake ohio
34459 curtis blvd. eastlake,oh 44095 eastlake, 44095 Ohio, USA
Phone:
4409468171
Web:
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astro mfg eastlake ohio Bill deng,dwayne,laura bollas,regina kucera,eric weaver lie,mislead,disrespect our effort,time,act extremely unprofessional eastlake Ohio
Report Attachments
Where to begin! Were a start up small company,working on an invention prototype. From the get go the sales team seemed completely incompetent. The meetings would be detailed and informative through our input,just to be endlessly berated with going backwards on fda approval,not being available to answer our emails anymore,and once getting our money and our time and effort,they go ahead and QUIT ON US! What company quits on a customer once they get all your info,money and effort??? ASTRO MFG IN EASTLAKE. We call for answers,we get a quote on time frame,estimate of rates,which of course changed day to day,nonetheless when reaching th higher ups regarding our frustration,they just so f off,screw you,youre worthless. pretty good way of generating new customers? not exactly. from engineer to vp,they will waste your time,unless your a big company of course,and they will dump on you once you leave the meeting. Extremely rude people who can NOT be trusted AT ALL . If you are a mid level or small business and dont want headaches from.over achieving senior citizens who shoukdve retired ten years ago,look ANYWHERE else. This place needs to be taken to task,and im happy to begin the process. Jen T. marketing manager for sibfs llc.
4 Updates & Rebuttals
disguisted shocked customer
cleveland,Ohio,
partner in firm who posted earlier
#2Author of original report
Fri, November 01, 2013
just disguisted and flabbergasted by the absolute lack of any professional ettiquette on ALL levels.
truth teller
hunting valley,Ohio,
astro manufacturing and design
#3Author of original report
Fri, November 01, 2013
much more information to come soon from many other unhappy customers.
Marie
Madison,Ohio,
poor management
#4Consumer Comment
Fri, November 01, 2013
I had a similar experience at Astro. Everyone there sounds very enthusiastic at first and they make you feel like this is the best place to get working on your idea fast. After your initial meeting,however, they seem to have endless excuses for why they can't start yet, conflicting reports on when you should have received estimates, etc. I am all for taking the proper steps to get things done but not when it is wasting my time with no genuine goal in sight. Astro overall is unprofessional and seem to have no desire to maintain an honest relationship from the beginning and be straight with whether or not they truly can or want to take on your product.
vinny c.
mayfield,Ohio,
astro manufacturing eastlake. astromfg.com
#5Author of original report
Fri, November 01, 2013
agree 100 percent. many of my friends have wondered the same thing why they ONLY seem to hire inept elderly nitwits or techy morons with zero customer skills. hope this place goes out of business immediately. NO CLASS.
