- Report: #772521
Complaint Review: ATG Stores - Internet
Reported By:
Nelson in CO -
, Colorado, United States of America
Submitted:
Updated:
-
Author Not Confirmed
Why?
ATG Stores
11410 N.E. 122nd Way, Suite 200 Internet, United States of America
Phone:
425-814-2515
Web:
www.lightinguniverse.com
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
ATG Stores Lighting Universe Poor Products, Poor Service, Incompetent People, Internet
Do not buy from ATG Stores dba Lighting Universe. Product ordered arrived late, damaged, and defective. Multiple calls to customer service were ineffective. Promised replacement, never came. Promised replacement parts (that I told them would not resolve the manufacturing defect). Asked to speak to a manager, told they were all in a meeting and could not be disturbed. Asked for a call back, never returned my call. Product was cheaply made, overpriced, poorly packaged, defective, with one part broken in two. Planning to box up the junk lighting fixture and send it to ATG's CEO Gary Rubins home address, then reverse credit card charges. Never buy from ATG Stores/Lighting Universe.
1 Updates & Rebuttals
Kirkland,
Washington,
United States of America
Washington,
United States of America
We appreciate your review and are here to help
#2UPDATE Employee
Wed, September 07, 2011
Hi Nelson,
Thank you for your review and for your willingness to work with us on your order issue. We never like to hear when an experience with us has been anything but a positive one and for that we send our sincerest apologies. We are currently working to get you taken care of as soon as possible.
