- Report: #1112634
Complaint Review: atmos energy - Internet
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atmos energy
Internet, USA
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atmos energy TOO EXPENSIVE CURRENTLY TRYING TO FIND ANOTHER SERVICE PROVIDER...17 FOR SERVICE FEE EACH AND EVERY MONTH IS VERY STEEP AND UNABLE TOO EVER UNDERSTAND MY BILL! SMH INTERNET
Atmos energy is a rip off not to mention the $17 service fee that residential custmers are charged each and every month that they are billled! Had i known that gas bill would have been so expensive plus no other gas companies will service in Irving so its like we are stuck! My apartments lied and told me it wasnt going to be high and my bill is more than my electricity bill every month and they do not warn you about it or explain what the bill means. If you know of another service provider please let me know. Charged me for days i wasnt even moved into my apartment yet and i can go on and on. alsocharges everytime they read the meter throughout the month not fair. please help us as residential tenents...avaid GAS PROPERTIES AS MCH AS POSSIBLE CANT WAIT FO MY LEASE TO EXPIRE!
1 Updates & Rebuttals
Ken
Colorado,You are VERY confused about your gas service...
#2Consumer Comment
Fri, January 03, 2014
"Atmos energy is a rip off not to mention the $17 service fee that residential custmers are charged each and every month that they are billled."
I suspect you're describing the "Facility Charge" that is billed to cover providing and maintaing gas lines to you.
"My apartments lied and told me it wasnt going to be high and my bill is more than my electricity bill every month and they do not warn you about it or explain what the bill means"
Why in the world would your "apartments" explain your bill to you? Are your "apartments" owned by Atmos Energy?
"also charges everytime they read the meter throughout the month not fair."
How many times a month do they read the meter and what is the charge listed as for "reading the meter?"
Have Atmos explain the bill to you as you seem incapable of turning it over and reading/comprehending the explanations of ALL the charges on the back of each bill. Have a third grade neighbor read and interpret it for you if you don't want to do otherwise. Your "apartment" is NOT at all responsible for explaining another company's billing to you.
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