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  • Report:  #52524

Complaint Review: AT&T Long Distance - Aurora Illinois

Reported By:
- Mercer Island, Washington,
Submitted:
Updated:

AT&T Long Distance
P.O. Box 8212 Aurora, 60572 Illinois, U.S.A.
Phone:
800-2220300
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I was enrolled in the "Unlimited Plan". For 3 months in a row I had to call and verify every long distance number I called was to another AT&T customer so that I wasn't charged for it. After the third month I was cancelled from the plan (unknown to me) and was charged anywhere from $.18 to $.30 per minute on long distance. Once again I had to call and have this corrected...making my calls to AT&T lasting 4 months in a row!

Do not use AT&T. I am convinced that they intentionally overbill hoping that the customer doesn't notice, or is too busy to call and get their bill corrected.

Jeremy

Mercer Island, Washington
U.S.A.


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