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  • Report:  #148096

Complaint Review: Auto Connection - Nationwide

Reported By:
- Pinellas Park, Florida,
Submitted:
Updated:

Auto Connection
Www.autoconnection.com Nationwide, U.S.A.
Phone:
888-332-5745
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
June 2004 I bought an extended warranty for my auto from Auto Connection. Their Administrator is listed as: First Assured Warranty Corporation.

I didn't think much more about the policy until I began notifying companies of our upcoming move to another state. I called the toll free number listed on my paperwork and was surprised when I got a recording stating I "have just reached Vanity.com. If you are interested in using an 800 number like the one you just dialed, visit our website!" The number: 888-364-5626 is supposed to be First Assured's number as well as Auto Connection's. I found another toll free number that was listed on my paperwork: 888-332-5745 and got the same recording.

The people behind this are running a good scam on consumers. I checked out several warranty companies before going with this one. I thought I did, but obviously I didn't check good enough.

I don't believe this is a company at all; it's a total scam and I hope those of us who have filed complaints will be able to assist whatever authorities or legal-eagles who wish to tackle this fraud and see them get their just desserts!

I wish I had found this website before sending them my $982.92!

Debbie

Pinellas Park, Florida
U.S.A.


1 Updates & Rebuttals

Adolph

Elkhart,
Indiana,
U.S.A.
A leading scam indeed!

#2Consumer Comment

Fri, July 01, 2005

These "extended warranty" companies folding and disappearing are legion. The dealers love 'em as the dealer usually gets half of the prepaid "premium". When sold with a new car, there will obviously be no claims until the vehicle warranty expires. With a used car, there will usually be a delay in placing a claim, and even a MUCH BIGGER delay in processing it. . This gives the dealer and the warranty company 100% profit. The dealer can shrug it off as a "warranty company issue, not our problem". The warranty company can then predictably evaporate within one year or less. . Several years ago the Dodge dealer in South Bend, IN, changed ownership. The existing dealer (Coral Dodge) sold "in house" extended warranties literally up to the last minute the Wiese group took over. Bingo! Thousands of dollars of "in house warranties" DEAD! Wiese, of course, wouldn't honor them. This was one of the most unconscionable acts I've ever witnessed from a car dealer. (That says a LOT!) The South Bend Tribune gave an account of this ploy, the Indiana Attorney General ultimately did (or could do) nothing. I also blame Chrysler Corp. as the transfer would've had to have their blessing, Chrysler should've forseen this debacle. . Extended warranties? Dealer's love 'em. As good as a "market price adjustment" and the plethora of other ways car dealers earn their well deserved reputation as bottom-feeders.

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