MattGZat
Oak Forest,#2Consumer Comment
Fri, November 20, 2015
It was a cold, dark, windy evening - NOT the time for a dead battery. Called Auto Rescue. Was promised help in about one-hour. Came much earlier. Marcus was the serviceman. I attempted to get out of my car. Marcus says 'No. Stay inside, keep warm. Roll down the window." Asked me to raise the hood. In the dark I couldn't find it. He quiockly opened my door, pulled the lever and closed the door. Then attached the wires and started the car!
Marcus was kind, professional and very capable. I did experience a problem - I had no cash to tip him. I gladly would have given him $20. Marcus gave me some helpful hints, wished me a happy thanksgiving and sent me on my way.
Marcus deserves to be recognized for fast, friendly and very capable service. He was a God-send when I was in a difficult spot without any resources! If you are ever in a similar situation I hope you have the privilege of having Marcus there to rescue you and your auto.
Iwantohelp
United States of America#3Consumer Comment
Thu, February 16, 2012
Hey you mentioned that they put you on call 24-7 and you have to sign a contract. I would really like a copy of that contract. It would help me in figuring out if this company is conducting business the way they should. A copy without any of your personal info would be great.
-Thanks