- Report: #1458554
Complaint Review: Auto Transport 123 - North Baldwin New York
Reported By:
Advocate for the Industry -
NORTH BALDWIN, NEW YORK, United States
Submitted:
Updated:
-
Author Confirmed
Why?
Auto Transport 123
1614 Grand Avenue North Baldwin, 11510-1805 New York, United States
Phone:
888-701-0927
Web:
www.autotransport123.com
Categories:
Business Rating:
(0)
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Auto Transport 123 Keith Hecht - Owner F Rated with the BBB - Better Business Bureau North Baldwin New York
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Go to the BBB Website and verify what I have stated below:
Simply Goggle "Auto Transport 123 BBB" and wait until you see what you find... Holy Crap - Worst company Ever!!!
Even the BBB has a special paragraph stating there is a pattern of complaint!
They are F Rated with the following warning prominently displayed on the BBB site.
Pattern of Complaint
BBB files indicate a pattern of complaint concerning Auto Transport 123's sales, billing, and customer service practices. Consumers are telling BBB about various issues they have experienced while attempting to have a vehicle transported using Auto Transport 123's broker services. A number consumers allege the company's representatives use high pressure or deceptive sales tactics to get them to sign up, such as promising specific pick-up and delivery dates, assurances of no cancellation fees or no charges made to their credit cards until dispatch. These consumers claim that what the sales person promises them during the sales pitch often turns out to be misleading and incorrect. When problems arise with the transport services, many consumers report that the response from the company's customer service staff is inadequate to address their issues. These consumers claim they have to repeatedly call the company to get updates or confirmation on a pick-up or delivery date which has been altered. Some consumers say the lack of communication from the company results in their opting to cancel the reservation with Auto Transport 123. Many of those consumers claim they are charged $100-$250 as a cancellation fee and are unable to get a refund from the company.
Do not trust a word this company says.
You have been warned.
1 Updates & Rebuttals
The Dog
United StatesAll It Takes Is For Them To PURCHASE Their Better PHONEY Rating!
#2Consumer Comment
Wed, August 29, 2018
The BBB is useless, worthless and meaningless. Understand, I am NOT saying this dealership is perfect. What I am saying is the BBB phoney ratings are a PURCHASED item! The BBB is NOT part of ANY government body. The BBB is NOT part of ANY law enforcement body. The BBB has absolutely, positively ZERO POWER to do ANYTHING! As soon as this business contacts the BBB, the BBB will SELL them their PHONEY accreditation and PHONEY rating. This is a WELL KNOWN FACT in the business community. Many businesses will continue to defraud the public but hide behind the BBB when they are the object of complaints. The BBB is definitely NOT your friend. There are people at the top of the BBB outfit making HUGE amounts of money from this con-game. Do not now or ever place ANY importance on the BBB and their BS!!!
