- Report: #62270
Complaint Review: Autotrader.com - Internet
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Autotrader.com
autotrader.com Internet, U.S.A.
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Autotrader.com ripoff had an ad now it's gone no replies to emails Internet
Had an ad with autotrader.com for the time in which it took to sell the vehicle. When I went back to edit the ad it was gone and the place will not reply back to any of the several emails I have sent them.
Julie
Jamaica, Virginia
U.S.A.
Julie
Jamaica, Virginia
U.S.A.
1 Updates & Rebuttals
Merritt
Venice,Florida,
U.S.A.
RENEW NOW,catch in words, removed after 3 weeks
#2Consumer Comment
Tue, September 27, 2005
If they e-mail you asking you to renew your ad and you don't respond they take it off after 3 weeks. When my wife tells me I got an e-mail to renew, I ignored it, why renew when I got 9 weeks left. I checked the listing on autotrader and it was gone. I e-mailed them and they told me, if we don't renew the ad, no money necesssary, since we paid, it gets removed from the net. I have called them @ 1-888-512-0094 to have the ad put back on the net, it has been more than 12 hours and it is still not their. I am requesting a copy of their 3 week cancelation policy, otherwise they will have to respond to consumer affairs and the attorney General.
