- Report: #1468714
Complaint Review: Avangate -
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Author Confirmed
Why?
Avangate
United States
Web:
www.avangate.com
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Avangate iola software Autorenewed after cancelled Internet
System Mechanic offered me a 60% discount on their new supremium service, Phoenix. When I clicked to accept the offer, it said the offer was no longer availbale and I had to be 79.95. Note that System Mechanic is only $29. I told them I did not want Phoenex, but they billed Paypal a an aotorenewal. I appealed on their wite ad was denied, so I appealed to Paypal. Paypal asked for some evidence that I had appealed, but since it was done on the Avangate site, I had no record. I appealed back to Avangate, and iola software (maker of system mechanic), but was denied again.
The crux is that Avangate proecessed an unauthorized autonewal (I haned supbscibed in the first place) through Paypal as an autorewal and I can't get the money back.
