Complaint Review: Avangate - Nationwide

I was scammed by AVANGATE and my ultimate goal is to see these low-lifes prosecuted to the full extent of the law. 

They only 'got' me for $229. (their "senior" price for their bogus internet security.) But when they tried to scam me for $2,600. for 'NETWORK" security because a"hacker" had infiltrated my computer, I pulled the plug and wouldn't buy into what they were selling. The result was this "James Carter" spewing a string of vile and heinous words at me, the likes of which I had never in my life been a recipient.  

It started with my phone call to Avangate to check on two emails I received from System Mechanic saying that my account had been activated for another year. Since I didn't give permission to System Mechanic or IOLO to do anything with an account I was unaware I even had, I became concerned and called Avangate to see if they could help me.  He said he needed to "see" the email and couldn't help me until I would allow him access into my computer. I gave him that permission and I asked if Avangate had anything to do with System Mechanic or IOLO and he flat out said, "NO" which I now believe to be false. 

He told me to "pay no attention to those emails," he was taking care of them and then proceeded to show me how many warnings were on my computer with regard to "hackers" obtaining my private information.  Obviously, I was frightened by that believing I had purchased Avangate security, how could this have happened?  He told me that the hackers were into my computer "network" and that to get them out of there I had to buy a NETWORK security package. He proceeded to say I could purchase this package from Amazon and brought Amazon up on the screen to show me the cost would be $3,600. OR I could purchase this same package through Avangate and get their 'senior' rate of $2,600. I told him that was out of the question and he said that if I didn't buy it, as soon as he got out of my computer the hackers, who "are smarter than him or me or anybody" would be back into my computer and they had access to my social security number and bank accounts, etc.  I said I would have to take my chances with that and he became irate. That's when he started calling me names and saying, as I said before, these awful, vile words to me. I was such a "stupid bi**h he wanted to rub his d**k in my stupid face"!!!! He hung up on me and called back a few minutes later all calm and again tried to talk me into buying that network security package, and I still refused and he hung up on me again, but he would not release the control of my computer back to me. Instead he some how had all these flashing red and green lights appearing on the screen with numbers and letters flashing.  It was very frightening.  Then he called me back and I told him to 'GET OUT OF MY COMPUTER, NOW!!!" He kept insisting that it was the hackers doing that, and even as we were speaking they were getting into my bank accounts. I told him that HE was the hacker and to release my computer back to me.  He called me more names and told me to never call Avangate again!! He remained in my computer for about another 10 minutes or so, then finally returned control back to me.  I AM LIVID with this jerk and I want to see this bogus company prosecuted. I don't know if calling the FBI would help or not.  I have not been able to get in contact with a Sheriff in my town regarding this.