- Report: #871338
Complaint Review: Baker College of Muskegon - Muskegon Michigan
Reported By:
patricia -
west olive, Michigan, United States of America
Submitted:
Updated:
-
Author Confirmed
Why?
Baker College of Muskegon
Muskegon, Michigan, United States of America
Phone:
1-231-777-5208
Web:
www.baker.edu
Categories:
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Baker College of Muskegon false enrollment no compinsation don't transfer credits all persons involved denial of accusations child had 6 weeks left of freshman year ignored for two in a half months no answers no return calls Muskegon, Michigan
My daughter attended Baker College of Muskegon starting in september 2011 as a freshman. Everything was fine until the fourth week of the second trimester when we were told she had a balance on her account so, I made phone calls and she spoke to her advisors. We were told at this time it was because she switched her program. I appeared at the college after numerous phone calls were unanswered and at the college was ran around in circles still with no answers. My daughter was enrolled in the special education certification program, and at this point the only thing they would tell us is that she changed her program choice which i know she did not due to the fact this is what she has wanted since she was in the 7th grade. No body from the college can find the paperwork or any documents as to who switched the program she was in. My daughter would have went to one of the other colleges she was accepted to if they would have never lyed. She had three others that offer her program and could have went to any of them.
I pushed for my daughter to hang in there until we could get things straightened out. This went on from January 2012 with no return phone calls and no explaination. I worked my way up the ladder from advisor, to business personel, to the dean, skipped past the vice president and finnally went to the president. Spoke to him multiple times and was suppose to set up meetings with all persons involved and never did. After leaving consistant messages he finally called back which was now 3 weeks into the spring trimester (6 in a half weeks before she would have been done with her freshman year). At the meeting we were told "we do not have the program for your daughter it is in her best interest to withdraw."
I feel the college falsely enroll students just for the money and have no compensation for what they did wrong. Now the classes my daughter has already taken are just a waste of time and a waste of money because her classes won't even transfer. Other remarks we received is i can't get to the bottom of this because the addmissions person that enrolled her don't recall and the advisor don't know (which she started at the end of the fall trimester) and the dean don' know what to tell us because they can not seperate this situaion since they deal with too many students.
Now my daughter has students loans to pay and she has to start all over. It is going to take her now a year longer since she has to start all over and there is nothing that the college can do. Please help so this does not happen to anybody else it has been hard enough for us with no direction to go. We are now being treated as if we are liers which is unfair.
I pushed for my daughter to hang in there until we could get things straightened out. This went on from January 2012 with no return phone calls and no explaination. I worked my way up the ladder from advisor, to business personel, to the dean, skipped past the vice president and finnally went to the president. Spoke to him multiple times and was suppose to set up meetings with all persons involved and never did. After leaving consistant messages he finally called back which was now 3 weeks into the spring trimester (6 in a half weeks before she would have been done with her freshman year). At the meeting we were told "we do not have the program for your daughter it is in her best interest to withdraw."
I feel the college falsely enroll students just for the money and have no compensation for what they did wrong. Now the classes my daughter has already taken are just a waste of time and a waste of money because her classes won't even transfer. Other remarks we received is i can't get to the bottom of this because the addmissions person that enrolled her don't recall and the advisor don't know (which she started at the end of the fall trimester) and the dean don' know what to tell us because they can not seperate this situaion since they deal with too many students.
Now my daughter has students loans to pay and she has to start all over. It is going to take her now a year longer since she has to start all over and there is nothing that the college can do. Please help so this does not happen to anybody else it has been hard enough for us with no direction to go. We are now being treated as if we are liers which is unfair.
1 Updates & Rebuttals
bakercollegevictim
fenton,Michigan,
Complaints filed against Baker College
#2Consumer Comment
Fri, August 16, 2013
Hello,
I was treated the same at Baker College in Flint,MI. I appealed and was denied. I filed a complaint with the US Department of Education and it is now in process and possible investigation of Baker College.
In 2010 Baker College was investigated by the US Department of Education for misuse of federal loan money. See article below
According to the U.S. Department of Education, if a person has experienced or witnessed discrimination, harassment, unfair grading, inadequate staffing, program changes or federal loan fraud at Baker College, that information is requested for a possible investigation. Please report fraud, waste, or abuse involving federal student aid funds by calling 1-202-377-4277 or send information to http://www2.ed.gov/about/offices/list/oig/hotline.html . For discrimination complaints please call the Office of Civil Rights Hotline 1-800-421-3481
If a person currently has Federal Loan Debt due to the inability to complete a Baker College program due to activities listed above, please include that information.
The email address [email protected] has been setup for people to send their complaints and contact information for possible future litigation against Baker College.
