Complaint Review: Barrister Global Service - Hammond Louisiana

I went through your supposed channels, clicked on the link in your useless portal, emailed and called. Finally, after reporting it on this website got results.

Instead of the canned answers you give, why don't you do something about the problems in your company? Oh, that's right, you make too much money from not solving the problems as opposed to solving them.

That's why I don't do any more work for you. Pay someone else, if they ever do get paid, more money beacause I was the least expensive in this area. I can live without the head aches of working with your company.

 All pay issues are being handled within 72 business hours. The CEO copied on all of them. Pay issues are handled within 72 business hours. If you are provided a response that you feels requires further investigation, please email [email protected] and explain any new information or information that could cause pay issues to take another look. We handle pay issue complaints via email and tech may continue to email payissues with any information that is necessary and we will take another look at it. The CEO does review the email responses that are provided to Techs are able to access return labels on the tech portal themselves, so there should not be a delay in receiving a label. Barrister is contractually liable to return parts within 10 days for many customers and that is why we request same of techs.

In every dispatch paperwork, the information for returning parts, how to access a label and the timelines and penalties are very clearly outlined. Obvioulsy, if the tech has worked with us for 3 years, with good experiences, we feel that the tech knows and understands the required processes. The tech should email payissues with any other information he/she may have that would cause Payissues to take another look at the situation to see if there is anything further that can be done. We appreciate our technicians and we send 3 emails within the 10 days for each and every part that is not returned in an effort to remind the tech to get the part in on time, so he/she is not charged. We do EVERYTHING we can to try to avoid a tech incurring a penalty.

They finally sent a check. As for the doing everything they can to avoid tech penalties, it was just the opposite in this case. Read, my previouse post. I still have the emails and phone calls were useless.

Thank you for finally paying me, but I think I'll be avoiding the headaches I suffered from trying to get paid in the future by terminating our relationship.

Chargeback penalty/ Returning parts –

Techs are able to access return labels on the tech portal themselves, so there should not be a delay in receiving a label.  Barrister is contractually liable to return parts within 10 days for many customers and that is why we request same of techs.  In every dispatch paperwork, the information for returning parts, how to access a label and the timelines and penalties are very clearly outlined.  Obviously, if the tech has worked with us for 3 years, with good experiences, we feel that the tech knows and understands the required processes.  The tech should email pay issues with any other information he/she may have that would cause Pay issues to take another look at the situation to see if there is anything further that can be done.  We appreciate our technicians and we send 3 emails within the 10 days for each and every part that is not returned in an effort to remind the tech to get the part in on time, so he/she is not charged.  We do EVERYTHING we can to try to avoid a tech incurring a penalty.