Complaint Review: BARRISTER GLOBAL SERVICES NETWORK - Hammond Louisiana

We have set up a dedicated email with several team members working to address any issues. If you feel that you are owed money or have a legitimate issue that you would like to address please contact us at [email protected]. You will receive a response within 24 hours.

We have set up a dedicated email with several team members working to address any issues. If you feel that you are owed money or have a legitimate issue that you would like to address please contact us at [email protected]. You will receive a response within 24 hours.

I have been paid every cent that I have been due by Barrister. (eventually) That having been said, almost EVERY service call that I've done has had to have some 'work' done to receive payment. If it weren't for Angel, the new person replacing Melanie (who was completely overworked because despite what Jennifer says, paying techs is NOT a priority or there, the department had ONE, yet ONE! person doing all of the work to get us paid) There are tons of people at Barrister that receive a service call, dispatch it, follow up with emails (many unnecessary but Debra, the owner says these are merely growing pains, and alas, they continue). Jennifer would do everyone a service by giving her job title or a means to find out where she gets her (eroneous) information because characterizing getting paid by simply doing the steps outlined is not true. Flat out, NOT TRUE! No one at Barrister is trying to keep people's money though, they simply DON'T have payment as a priority. That's not evil, but it's a lie for Jennifer to say that it is. I've got too many examples of problems and ways it could be corrected but no one there wants to correct these things. Recently technicians were asked to fill out a questionare asking how things could go better. 2 1/2 hours later I was finished with examples of problems and ideas on how to correct things. I've never heard back and more importantly most things haven't changed. Jennifer, it's great that you tow the company line but next time either get better informed (spend some time speaking with Angel, I'm sure she'll let you know of at least a dozen system problems. She won't argue that she needs help but I guarantee one person isn't enough. She's not beaten down like poor Melanie, but SOMEONE claims to have been '[email protected]' and they have stories to tell. (do a search for Barrister, I did last night since the Barrister site was down and I've seen a lot) I know many techs and they ALL have problems with pay, but no one's trying to keep the money (that I can see) but there's a lot of ineptitude (despite Angel cleaning up the messes) that get between our paychecks and us. I can be emailed at [email protected] if anyone has questions P.S. Looks like it took nearly 9 months for someone at Barrister to find the unflattering remarks online. It took me less than 30 days to find Jennifer's post, and I wasn't even looking. Follow-up is important and someone at Barrister (again no idea if Jennifer is responding on her own, or is doing this on behalf of Barrister) should be looking out for and preventing people from having to go to outside forums. Despite asking for input, as I said earlier, everything is filed in the toilet as far as I can tell.

Paying technicians promptly and correctly is a priority for our company. Payments are generally prepared approximately 21 days following the receipt of all documentation and information from technician closing the call. Technicians must call from site to close calls, return parts correctly and fax or scan the signed receipt for service. Once those simple steps are followed, payment is made to technicians. Barrister maintains an email address, [email protected], which is monitored and answered daily. If a tech has a problem with payment, of any kind, he should email this address stating the work order number in question and a brief description of his issue. He will receive an answer within 5 business days.