- Report: #38264
Complaint Review: bb&t bank atlanta GA USA - atlanta Georgia
-
Author Confirmed
Why?
bb&t bank atlanta GA USA
3920 piedmont road. atlanta, GA. USA atlanta, 30305 Georgia, United States of America
Phone:
404-5043612
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
I left my money in Bank of the BuckHead at 3920 Piedmont Road, Atlanta, GA, USA in 1998 in a CD and Checking Account. I went overseas to India for four years.
The Bank of Buckhead became BB&T. I never received timely reporting on it, nor was I advised on the status of my CD and checking account. I had to do a lot of 'chasing', 'calling from overseas' and writing letters. Finally, I began receiving my statements.
Now, after I moved to Canada, I asked for my money to be wired from there to my Canadian account. Needless to say, I had to contact them multiple times by email, fax, letter for it. I still have not gotten a statement-of-closure nor a clear explanation of the bank paying me "interest", the "fees they charges me", nor a clear explanation on how my money never "grew" as per their promises to me!
I have sent multiple emails and letters to the Branch Head and Vice-President Ron Altman. He never responds to either one.
Below is the last email to which also they have not bothered to reply. Ron Altman says- contact the Personal Banking Assistance- Sybil Payne. Sybil Payne says - contact Diane Chambers. Diane Chambers never responds.
********
Could you please provide me an IMMEDIATE response to the email request below? I have not received any reply from
[email protected] nor [email protected]
Is there a reason for not responding to it?
************
On Sun, 08 Dec 2002 mohit bali wrote : >Hello, > >Could you please provide me a signed statement-of-account-closure and final statement to the following two addresses, as soon as possible: > >(1) Mohit R. Bali >(2) Mohit R. Bali > What is your earliest convenience to provide it to me? > >Mohit R. Bali > > >************ >On Mon, 02 Dec 2002 Payne, Sybil wrote : >>Hello, Mr. Bali, ...... >> >>Please refer to Diane Chambers for future references. >> >>Thank You >> >> > -----Original Message----- >> > From: mohit bali [SMTP:[email protected]] >> > Sent: Sunday, December 01, 2002 12:03 AM >> > To: Payne, Sybil >> > Subject: Re: Re: Re: RE: Re: RE: RE: RE: RE: Fund Transfer >> > >> > Hello, >> > >> > Happy Thanksgiving! >> > >> > >> > As yet, I have not received a reply to the following email of 22 >> > Nov 2002. Is there a reason for it? >> > >> > Can you please mail me (by post and email), a final statement of >> > my accounts indicating all itemized deductions and interest >> > earnings? >> > >> > ************** >> > >> > >On Fri, 22 Nov 2002 mohit bali wrote : >> > >>Hello Ms. Payne, >> > >> >> > >>
Is my checking account and CD account with BB&T closed as >> > >>of now? >> > >>Have you sent me all my monies? >> > >> >> > >>
Can you please mail me (by post and email), a final >> > >>statement indicating all itemized deductions and interest >> > >>earnings? >> > >> >> > >>
What is your earliest convenience to send the requested >> > >>information to me? >> > >> >> >**************** >> > >> >> > >>> > -----Original Message----- >> > >>> > From: mohit bali [SMTP:[email protected]] >> > >>> > Sent: Tuesday, November 19, 2002 8:25 PM >> > >>> > To: Altman, Ronald >> > >>> > Cc: Payne, Sybil >> > >>> > Subject: Re: Re: RE: RE: RE: RE: Fund Transfer >> > >>> > >> > >>> > Please inform me as soon as possible. I need to proceed on >> > >>>the >> > >>> > withdrawal quickly. >> > >>> > >> > >>> > On Sun, 17 Nov 2002 mohit bali wrote : >> > >>> > >Ms. Payne >> > >>> > > >> > >>> > >1)
I shall look forward to a reply from you at your >> > >>>earliest >> > >>> > >convenience. Has the money been credited into my checking >> > >>> > >account? Do you have a (800)toll-free number/ website where >> > >>>I can >> > >>> > >check on it on an automated-telephone-system/ >> > >>>internet-access >> > >>> > > from overseas? What is my checking balance now that the CD >> > >>>has >> > >>> > >been closed, and the money transferred into my checking >> > >>> > >account? >> > >>> > > >> > >>> > >2)
Is the dormant status removed on my checking >> > >>>account? Is >> > >>> > >there a fee that has been charged to me for the dormant >> > >>>status >> > >>> > >and it's removal? >> > >>> > > >> > >>> > >3)
I need some funds now. Can you electronically wire >> > >>> > >transfer the money to my account, using the >> > >>>singed >> > >>> > >original letter and fax (of the same letter) I sent you? Do >> > >>>you >> > >>> > >need another letter from me? >> > >>> > > >> > >>> > >
The reason I prefer the wire is because it appears >> > >>>to be >> > >>> > >a safer mode of transfer, and the funds are available to >> > >>>me in >> > >>> > >my Canadian account sooner. >> > >>> > > >> > >>> > >4) Thank you. Have a good evening. >> > >>> > > >> > >>> > > >> > >>> > >************ >> > >>> > > >> > >>> > >> >> > >>> > >> > -----Original Message----- >> > >>> > >> > From: mohit bali [SMTP:[email protected]] >> > >>> > >> > Sent: Wednesday, November 13, 2002 6:25 PM >> > >>> > >> > To: Payne, Sybil >> > >>> > >> > Subject: Re: RE: RE: RE: Fund Transfer >> > >>> > >> > >> > >>> > >> > Hello, >> > >>> > >> > >> > >>> > >> > (1) You mentioned: "YOUR ACCT IS CURRENTLY IN >> > >>>DORMANT >> > >>> > >>STATUS." >> > >>> > >> > >> > >>> > >> > Questions: Can you remove the "dormant" status on my >> > >>> > >>account? Is >> > >>> > >> > there anything I can do about it to have the dormant >> > >>>status >> > >>> > >> > removed? >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > (2) You mentioned: "BANK POLICY REQUIRES CLIENTS TO >> > >>>SIGN >> > >>> > >>WIRE >> > >>> > >> > REQUEST IN PERSON." >> > >>> > >> > >> > >>> > >> > Question: Can you do it with the faxed, emailed, and >> > >>> > >>postal-mailed >> > >>> > >> > signed request? >> > >>> > >> > >> > >>> > >> > (3)
As per earlier emailed and written communication >> > >>> from >> > >>> > >>you >> > >>> > >> > and Ron, my understanding has been that all you need is >> > >>>a >> > >>> > >>signed >> > >>> > >> > request from me. I have postal mailed the original of >> > >>>the fax >> > >>> > >>to >> > >>> > >> > you on 11 Nov. 2002. To come in person would be >> > >>>expensive >> > >>> > >>and >> > >>> > >> > difficult. >> > >>> > >> > >> > >>> > >> > Questions: Alternatively, can you terminate the CD >> > >>>and put >> > >>> > >>the >> > >>> > >> > money into my checking account? Will I be able to write >> > >>>a >> > >>> > >>good >> > >>> > >> > check on the account to transfer monies into my >> > >>>>> > >>> > >> > account? >> > >>> > >> > >> > >>> > >> > (4) I shall look forward to a reply at your earliest >> > >>> > >> > convenience. >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > ****************** >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > > >> > >>> > >> > > > -----Original Message----- >> > >>> > >> > > > From: mohit bali [SMTP:[email protected]] >> > >>> > >> > > > Sent: Tuesday, November 12, 2002 10:03 PM >> > >>> > >> > > > To: Payne, Sybil >> > >>> > >> > > > Subject: Re: RE: RE: Fund Transfer >> > >>> > >> > > > >> > >>> > >> > > > Good Morning, >> > >>> > >> > > > >> > >>> > >> > > > 1) I have faxed you the letter. Please provide me >> > >>>an >> > >>> > >> > > > acknowledgement at [email protected]. >> > >>> > >> > > > >> > >>> > >> > > > 2) Original of this faxed request has been mailed >> > >>>to you >> > >>> > >>by >> > >>> > >> > >post >> > >>> > >> > > > on 11 Nov 2002. >> > >>> > >> > > > >> > >>> > >> > > > > > -----Original Message----- >> > >>> > >> > > > > > From: mohit bali [SMTP:[email protected]] >> > >>> > >> > > > > > Sent: Thursday, November 07, 2002 7:53 PM >> > >>> > >> > > > > > To: Payne, Sybil >> > >>> > >> > > > > > Subject: Re: RE: Fund Transfer >> > >>> > >> > > > > > >> > >>> > >> > > > > > Hello, >> > >>> > >> > > > > > >> > >>> > >> > > > > > (1) Fine. What is your fax number? >> > >>> > >> > > > > > >> > >>> > >> > > > > > (2) I still do not have an answer to the >> > >>>other >> > >>> > >>questions >> > >>> > >> > >in >> > >>> > >> > > > >the >> > >>> > >> > > > > > earlier email. Can you please answer them? >> > >>>These >> > >>> > >>are >> > >>> > >> > > > >repeated >> > >>> > >> > > > > > below for you. >> > >>> > >> > > > > >
mohit toronto, Ontario
Canada
Click here to read other Rip Off Reports on BB&T Branch Banking and Trust Co.
The Bank of Buckhead became BB&T. I never received timely reporting on it, nor was I advised on the status of my CD and checking account. I had to do a lot of 'chasing', 'calling from overseas' and writing letters. Finally, I began receiving my statements.
Now, after I moved to Canada, I asked for my money to be wired from there to my Canadian account. Needless to say, I had to contact them multiple times by email, fax, letter for it. I still have not gotten a statement-of-closure nor a clear explanation of the bank paying me "interest", the "fees they charges me", nor a clear explanation on how my money never "grew" as per their promises to me!
I have sent multiple emails and letters to the Branch Head and Vice-President Ron Altman. He never responds to either one.
Below is the last email to which also they have not bothered to reply. Ron Altman says- contact the Personal Banking Assistance- Sybil Payne. Sybil Payne says - contact Diane Chambers. Diane Chambers never responds.
********
Could you please provide me an IMMEDIATE response to the email request below? I have not received any reply from
[email protected] nor [email protected]
Is there a reason for not responding to it?
************
On Sun, 08 Dec 2002 mohit bali wrote : >Hello, > >Could you please provide me a signed statement-of-account-closure and final statement to the following two addresses, as soon as possible: > >(1) Mohit R. Bali >(2) Mohit R. Bali > What is your earliest convenience to provide it to me? > >Mohit R. Bali > > >************ >On Mon, 02 Dec 2002 Payne, Sybil wrote : >>Hello, Mr. Bali, ...... >> >>Please refer to Diane Chambers for future references. >> >>Thank You >> >> > -----Original Message----- >> > From: mohit bali [SMTP:[email protected]] >> > Sent: Sunday, December 01, 2002 12:03 AM >> > To: Payne, Sybil >> > Subject: Re: Re: Re: RE: Re: RE: RE: RE: RE: Fund Transfer >> > >> > Hello, >> > >> > Happy Thanksgiving! >> > >> > >> > As yet, I have not received a reply to the following email of 22 >> > Nov 2002. Is there a reason for it? >> > >> > Can you please mail me (by post and email), a final statement of >> > my accounts indicating all itemized deductions and interest >> > earnings? >> > >> > ************** >> > >> > >On Fri, 22 Nov 2002 mohit bali wrote : >> > >>Hello Ms. Payne, >> > >> >> > >>
Is my checking account and CD account with BB&T closed as >> > >>of now? >> > >>Have you sent me all my monies? >> > >> >> > >>
Can you please mail me (by post and email), a final >> > >>statement indicating all itemized deductions and interest >> > >>earnings? >> > >> >> > >>
What is your earliest convenience to send the requested >> > >>information to me? >> > >> >> >**************** >> > >> >> > >>> > -----Original Message----- >> > >>> > From: mohit bali [SMTP:[email protected]] >> > >>> > Sent: Tuesday, November 19, 2002 8:25 PM >> > >>> > To: Altman, Ronald >> > >>> > Cc: Payne, Sybil >> > >>> > Subject: Re: Re: RE: RE: RE: RE: Fund Transfer >> > >>> > >> > >>> > Please inform me as soon as possible. I need to proceed on >> > >>>the >> > >>> > withdrawal quickly. >> > >>> > >> > >>> > On Sun, 17 Nov 2002 mohit bali wrote : >> > >>> > >Ms. Payne >> > >>> > > >> > >>> > >1)
I shall look forward to a reply from you at your >> > >>>earliest >> > >>> > >convenience. Has the money been credited into my checking >> > >>> > >account? Do you have a (800)toll-free number/ website where >> > >>>I can >> > >>> > >check on it on an automated-telephone-system/ >> > >>>internet-access >> > >>> > > from overseas? What is my checking balance now that the CD >> > >>>has >> > >>> > >been closed, and the money transferred into my checking >> > >>> > >account? >> > >>> > > >> > >>> > >2)
Is the dormant status removed on my checking >> > >>>account? Is >> > >>> > >there a fee that has been charged to me for the dormant >> > >>>status >> > >>> > >and it's removal? >> > >>> > > >> > >>> > >3)
I need some funds now. Can you electronically wire >> > >>> > >transfer the money to my account, using the >> > >>>singed >> > >>> > >original letter and fax (of the same letter) I sent you? Do >> > >>>you >> > >>> > >need another letter from me? >> > >>> > > >> > >>> > >
The reason I prefer the wire is because it appears >> > >>>to be >> > >>> > >a safer mode of transfer, and the funds are available to >> > >>>me in >> > >>> > >my Canadian account sooner. >> > >>> > > >> > >>> > >4) Thank you. Have a good evening. >> > >>> > > >> > >>> > > >> > >>> > >************ >> > >>> > > >> > >>> > >> >> > >>> > >> > -----Original Message----- >> > >>> > >> > From: mohit bali [SMTP:[email protected]] >> > >>> > >> > Sent: Wednesday, November 13, 2002 6:25 PM >> > >>> > >> > To: Payne, Sybil >> > >>> > >> > Subject: Re: RE: RE: RE: Fund Transfer >> > >>> > >> > >> > >>> > >> > Hello, >> > >>> > >> > >> > >>> > >> > (1) You mentioned: "YOUR ACCT IS CURRENTLY IN >> > >>>DORMANT >> > >>> > >>STATUS." >> > >>> > >> > >> > >>> > >> > Questions: Can you remove the "dormant" status on my >> > >>> > >>account? Is >> > >>> > >> > there anything I can do about it to have the dormant >> > >>>status >> > >>> > >> > removed? >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > (2) You mentioned: "BANK POLICY REQUIRES CLIENTS TO >> > >>>SIGN >> > >>> > >>WIRE >> > >>> > >> > REQUEST IN PERSON." >> > >>> > >> > >> > >>> > >> > Question: Can you do it with the faxed, emailed, and >> > >>> > >>postal-mailed >> > >>> > >> > signed request? >> > >>> > >> > >> > >>> > >> > (3)
As per earlier emailed and written communication >> > >>> from >> > >>> > >>you >> > >>> > >> > and Ron, my understanding has been that all you need is >> > >>>a >> > >>> > >>signed >> > >>> > >> > request from me. I have postal mailed the original of >> > >>>the fax >> > >>> > >>to >> > >>> > >> > you on 11 Nov. 2002. To come in person would be >> > >>>expensive >> > >>> > >>and >> > >>> > >> > difficult. >> > >>> > >> > >> > >>> > >> > Questions: Alternatively, can you terminate the CD >> > >>>and put >> > >>> > >>the >> > >>> > >> > money into my checking account? Will I be able to write >> > >>>a >> > >>> > >>good >> > >>> > >> > check on the account to transfer monies into my >> > >>>>> > >>> > >> > account? >> > >>> > >> > >> > >>> > >> > (4) I shall look forward to a reply at your earliest >> > >>> > >> > convenience. >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > ****************** >> > >>> > >> > >> > >>> > >> > >> > >>> > >> > > >> > >>> > >> > > > -----Original Message----- >> > >>> > >> > > > From: mohit bali [SMTP:[email protected]] >> > >>> > >> > > > Sent: Tuesday, November 12, 2002 10:03 PM >> > >>> > >> > > > To: Payne, Sybil >> > >>> > >> > > > Subject: Re: RE: RE: Fund Transfer >> > >>> > >> > > > >> > >>> > >> > > > Good Morning, >> > >>> > >> > > > >> > >>> > >> > > > 1) I have faxed you the letter. Please provide me >> > >>>an >> > >>> > >> > > > acknowledgement at [email protected]. >> > >>> > >> > > > >> > >>> > >> > > > 2) Original of this faxed request has been mailed >> > >>>to you >> > >>> > >>by >> > >>> > >> > >post >> > >>> > >> > > > on 11 Nov 2002. >> > >>> > >> > > > >> > >>> > >> > > > > > -----Original Message----- >> > >>> > >> > > > > > From: mohit bali [SMTP:[email protected]] >> > >>> > >> > > > > > Sent: Thursday, November 07, 2002 7:53 PM >> > >>> > >> > > > > > To: Payne, Sybil >> > >>> > >> > > > > > Subject: Re: RE: Fund Transfer >> > >>> > >> > > > > > >> > >>> > >> > > > > > Hello, >> > >>> > >> > > > > > >> > >>> > >> > > > > > (1) Fine. What is your fax number? >> > >>> > >> > > > > > >> > >>> > >> > > > > > (2) I still do not have an answer to the >> > >>>other >> > >>> > >>questions >> > >>> > >> > >in >> > >>> > >> > > > >the >> > >>> > >> > > > > > earlier email. Can you please answer them? >> > >>>These >> > >>> > >>are >> > >>> > >> > > > >repeated >> > >>> > >> > > > > > below for you. >> > >>> > >> > > > > >
mohit toronto, Ontario
Canada
Click here to read other Rip Off Reports on BB&T Branch Banking and Trust Co.
4 Updates & Rebuttals
M
t,Ontario,
Canada
BB&T Ripoff
#2Author of original report
Sat, September 04, 2010
I left my money in Bank of the BuckHead at 3920 Piedmont Road, Atlanta, GA, USA in 1998 in a CD and Checking Account. I went overseas to India for four years. The Bank of Buckhead became BB&T. I never received timely reporting on it, nor was I advised on the status of my CD and checking account.
M
t,Ontario,
Canada
Bank of Buckhead
#3Author of original report
Mon, November 09, 2009
I left my money in Bank of the BuckHead at 3920 Piedmont Road, Atlanta, GA, USA in 1998 in a CD and Checking Account.
I never received timely reporting on it, nor was I advised on the status of my CD and checking account.
I still have not gotten a statement-of-closure nor a clear explanation of the bank paying me "interest".
Mohit
t,Ontario,
Canada
bb&t bank atlanta ripoff atlanta Georgia
#4Author of original report
Wed, March 04, 2009
I left my money in Bank of the BuckHead at 3920 Piedmont Road, Atlanta, GA, USA in 1998 in a CD and Checking Account. I went overseas. The Bank of Buckhead became BB&T. I never received timely reporting on it, nor was I advised on the status of my CD and checking account. I had to do a lot of 'chasing', 'calling from overseas' and writing letters. Finally, I began receiving my statements. I still have not gotten a statement-of-closure nor a clear explanation of the bank paying me "interest", the "fees they charges me", nor a clear explanation on how my money never "grew" as per their promises to me! I have sent multiple emails and letters to the Branch Head and Vice-President Ron Altman. He never responds to either one.
Robert
Dale City,Virginia,
U.S.A.
Stop giving them a chance to stall longer!!!! SUE THEM IN COURT!!!!
#5Consumer Comment
Sun, August 17, 2003
Stop giving BB&T any more time to deal with something that should have taken a mere few minutes!!! BB&T employees seem to have a "God" complex where they think they can do as they please and we the consumers have to take what they dish out!!! WRONG!!! Sue them in court and see the thousands that follow suit!
