- Report: #1403351
Complaint Review: BELLA SERATA - Internet
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Author Confirmed
Why?
BELLA SERATA
Internet, USA
Phone:
1-844-620-9688
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
BELLA SERATA; SKINCREAM; MUDBUG SERUM BELLA SERATA The same thing happened to me that was reported on the Ripoff Report of this scam. I ordered a sample of the Skin Cream and Mud Bug Serum. I received it on the mail a week or so later. I checked my account and found two different charges for the items I received. A couple of weeks later I received a text from my credit card company for over $80.00 from credit card company which I declined. Call the company when you are notified about the charge and tell them to STOP sending and billing you immediately. Texas
*The same thing happened to me that was reported on the Ripoff Report of this scam. I ordered a sample of the Skin Cream and Mud Bug Serum. I received it on the mail a week or so later. I checked my account and found two different charges for the items I received. A couple of weeks later I received a text from my credit card company for over $80.00 from credit card company which I declined. Two days later I received another text from my credit card company for another charge of more than $80.00 which I also declined. I got a call later in the afternoon from my credit card company regarding the two charges I declined and I told the person that I never ordered anything more than the sample which I already paid. My credit card company temporarily freeze my account and advise me to call the company. I just hanged up from talking to a person named Samara and she first tried to tell me that I signed up for their recurring delievery of items and charges when I requested for the sample of the items. I told her that I never did and she needs to cancel whatever order I have and to stop sending me anything. More importantly, I told her to stop charging me anything because I am not paying for anything I never ordered nor received in good faith. She told me that she is going to send me an email that I called to cancel. After a few minutes I checked my email and a cancellation letter is already in my in box. If you experienced the same thing I have, please call your credit card company right a way and put a temporary freeze order on your account. Call the company when you are notified about the charge and tell them to STOP sending and billing you immediately.*
