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  • Report:  #104307

Complaint Review: Berkeley Premium Nutraceuticals - Cincinnati Ohio

Reported By:
- Ellettsville, Indiana,
Submitted:
Updated:

Berkeley Premium Nutraceuticals
P.O. Box 42635 Cincinnati, 45242 Ohio, U.S.A.
Web:
N/A
Categories:
Tell us has your experience with this business or person been good? What's this?
I ordered a free 30 day trial of suvaril. I did not agree to order more. they sent me a 60 day supply ($70).

I have been trying to return it.Can't get an answer on their phone. They say the wait is 4 minutes. I watied 3 hours and still didn't get to talk to anyone. I would like to return this unwanted 60 day supply, but can't find out who to contact. Their webiste says to go to www.askberkeley.com. Haven't been able to access that site.I want to return their shipment and for them to refundmy charge.

Judy

Ellettsville, Indiana
U.S.A.


18 Updates & Rebuttals

Pamela

Modesto,
California,
U.S.A.
notified my bank not to honor any request from your company for payment

#2Consumer Comment

Thu, September 23, 2004

I find that tne pills do not work and do not want to order any more so please cancel my subscription and do not send any more. I have notified my bank not to honor any request from your company for payment.


Tanya

Safford,
Arizona,
U.S.A.
Berkeley Premium Nutraceutials ripoff charged me for an item I did not order. Wont let me cancel. Safford, AZ

#3Consumer Comment

Fri, September 17, 2004

I order a 30 free trial. I did not agree to order more. They sent me a 60 day supply, and charged me $70. I have been trying to return the item. I can't get an answer on the phone, I waited 4 hours and did and did not get any one to answer the phone. I would like to return this unwanted 60 day supply, but I cannot find out who to contact. I can not contact their wedsite. I want to return there product and I want my money returned!


Delina

Charlotte,
North Carolina,
U.S.A.
Unauthorize Charged to my credit card

#4Consumer Suggestion

Wed, September 15, 2004

I contacted Berkeley and spoke to Representative Alicia about a product sent to my house. I informed the Representative that my account was charge without approval. She stated for me to file a fraud claim. I file a fraud claim with my credit card company. My credit card company stated that Berkeley disputed the claim. I want this matter resolved since I never authorize this purchase. D.Folk Charlotte, North Carolina


Delina

Charlotte,
North Carolina,
U.S.A.
Unauthorize Charged to my credit card

#5Consumer Suggestion

Wed, September 15, 2004

I contacted Berkeley and spoke to Representative Alicia about a product sent to my house. I informed the Representative that my account was charge without approval. She stated for me to file a fraud claim. I file a fraud claim with my credit card company. My credit card company stated that Berkeley disputed the claim. I want this matter resolved since I never authorize this purchase. D.Folk Charlotte, North Carolina


Sherry

Ottawa,
Illinois,
U.S.A.
i cannot cancel

#6Consumer Comment

Tue, September 14, 2004

they will not let me cancel! I guess I am just one of thousands of consumers victimized by them. Where are the authorities?


Kathleen

Zanesville,
Ohio,
U.S.A.
return the product

#7REBUTTAL Individual responds

Tue, September 14, 2004

I was not aware of the product coming monthly and I want to cancel


Kathleen

Zanesville,
Ohio,
U.S.A.
return the product

#8REBUTTAL Individual responds

Tue, September 14, 2004

I was not aware of the product coming monthly and I want to cancel


Kathleen

Zanesville,
Ohio,
U.S.A.
return the product

#9REBUTTAL Individual responds

Tue, September 14, 2004

I was not aware of the product coming monthly and I want to cancel


Cass

Gilette,
Wyoming,
U.S.A.
the pill's did not work it was nothing like they

#10Consumer Comment

Mon, September 13, 2004

i am trying to end my order one week before the 30 days are up. what makes me the most piss - off is i had to put a block on my card, now i have to go get a new card. thank you piss-off ps i have trying calling nothing, went to there web site this is what i found. if they take my money any what can be done about it? please let me know.


Cass

Gilette,
Wyoming,
U.S.A.
the pill's did not work it was nothing like they

#11Consumer Comment

Mon, September 13, 2004

i am trying to end my order one week before the 30 days are up. what makes me the most piss - off is i had to put a block on my card, now i have to go get a new card. thank you piss-off ps i have trying calling nothing, went to there web site this is what i found. if they take my money any what can be done about it? please let me know.


Cass

Gilette,
Wyoming,
U.S.A.
the pill's did not work it was nothing like they

#12Consumer Comment

Mon, September 13, 2004

i am trying to end my order one week before the 30 days are up. what makes me the most piss - off is i had to put a block on my card, now i have to go get a new card. thank you piss-off ps i have trying calling nothing, went to there web site this is what i found. if they take my money any what can be done about it? please let me know.


Maria

Miami,
Florida,
U.S.A.
Free Sample nightmare

#13Consumer Comment

Thu, September 09, 2004

I just want to say that I cancelled, and i can't get in touch with a live person to talk to me, they charged me 2 times 70.00.


Marilin Recio

Coral Gables,
Florida,
U.S.A.
Was given a cancellation # on the phone/no site for cancellation

#14Consumer Comment

Thu, September 09, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.


Marilin Recio

Coral Gables,
Florida,
U.S.A.
Was given a cancellation # on the phone/no site for cancellation

#15Consumer Comment

Thu, September 09, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.


Marilin Recio

Coral Gables,
Florida,
U.S.A.
Was given a cancellation # on the phone/no site for cancellation

#16Consumer Comment

Thu, September 09, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.


Marilin Recio

Coral Gables,
Florida,
U.S.A.
Was given a cancellation # on the phone/no site for cancellation

#17Consumer Comment

Thu, September 09, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.


Marilin Recio

Coral Gables,
Florida,
U.S.A.
Was given a cancellation # on the phone/no site for cancellation

#18Consumer Comment

Thu, September 09, 2004

After calling the customer service phone number 1-866-834-1715 and listening to the recording that gave the site www.askberkeley.com to discontinue my order I found there was no such site. I then called back the 1-866-834-1715, waited for a long time on the phone finally a representative answered, I explained I wanted to cancel the orders, and after a long wait she gave me a cancellation confirmation number, I will check with my credit card next month and see if it was actually canceled.


Marilin

Coral Gables,
Florida,
U.S.A.
I want to cancel subscription and there is no way to do it

#19Consumer Comment

Thu, September 09, 2004

I called the number on the bill 1-866-834-1715 to discontinue my supplies and a recording at that number directs you to www.askberkeley.com, however there is no site available to cancel the subscription & I find no way to cancel it

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