- Report: #161189
Complaint Review: Best Blinds - Weston Florida
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Best Blinds
318 Indian Trace #635 Weston, 33326 Florida, U.S.A.
Phone:
800-825-1470
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Best Blinds - Prestige Windows - A Better Blind charged my credit card for $336.50 on 8/3/05 for shades still have not received product RIPOFF Weston Florida
Ordered blinds on 8/5/05 , credit card charged on 8/4/05
Received blinds on 8/10/05, contacted best blinds to say they were crooked and unacceptable. 8/10/05 emailed pictures to the company to show them the problem.
on 8/19 received first label for return to prestige widows. obviously the Factory who actually construct the blinds.
on 9/19/05 received blinds back after 3 phone calls to them on 9/8, 9/13, 9/16.
on 9/20 opened blinds to find that they were the same blinds without correction. notified bestblinds on 9/20.
on 9/23 Emailed customer service supervisor Efraim Cohen about my dissatisfaction. He has not responded to me as of today 10/18/05.
phoned on 9/26 spoke to Eddie he stated that once prestige windows receives the blinds again and see damage they will credit. Received 2nd return label on 9/29/05. Returned Blinds to Prestige windows.
Prestige windows received blinds on 10/3/05.
Received phone call on 10/10/05 stating that the blinds had been corrected, they will not make a new set or credit my account. The blinds are perfectly fine.
Called Best blinds on 10/18/05 they state that prestige will send out blinds tomorrow. I am not convinced that they will be fixed or even be sent for that matter. It's been 10 weeks now and they have no respect for the consumer.
Glynnis
Westborough, Massachusetts
U.S.A.
Received blinds on 8/10/05, contacted best blinds to say they were crooked and unacceptable. 8/10/05 emailed pictures to the company to show them the problem.
on 8/19 received first label for return to prestige widows. obviously the Factory who actually construct the blinds.
on 9/19/05 received blinds back after 3 phone calls to them on 9/8, 9/13, 9/16.
on 9/20 opened blinds to find that they were the same blinds without correction. notified bestblinds on 9/20.
on 9/23 Emailed customer service supervisor Efraim Cohen about my dissatisfaction. He has not responded to me as of today 10/18/05.
phoned on 9/26 spoke to Eddie he stated that once prestige windows receives the blinds again and see damage they will credit. Received 2nd return label on 9/29/05. Returned Blinds to Prestige windows.
Prestige windows received blinds on 10/3/05.
Received phone call on 10/10/05 stating that the blinds had been corrected, they will not make a new set or credit my account. The blinds are perfectly fine.
Called Best blinds on 10/18/05 they state that prestige will send out blinds tomorrow. I am not convinced that they will be fixed or even be sent for that matter. It's been 10 weeks now and they have no respect for the consumer.
Glynnis
Westborough, Massachusetts
U.S.A.
1 Updates & Rebuttals
Glynnis
Westborough,Massachusetts,
U.S.A.
product arrived unrepaired
#2Author of original report
Tue, October 25, 2005
The blinds I ordered have arrived with out the repairs they state they corrected. The blinds are still crooked and actually have more damage such as dirt and wrinkles in the blinds. They are now in the worst shape ever. Called customer service and emailed pictures, they state they can not help me until thursday. or 48 hours from now.
