- Report: #1442284
Complaint Review: betusracing.com - Internet
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Author Not Confirmed
Why?
betusracing.com
Internet, Antigua and Barbuda
Web:
betusracing.com
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betusracing.com betusracing.ag While legal, their operating practices are questionable Internet
Avoid this site for placing bets. My feedback to them: I just wanted to pass along my reasons for closing my account and no longer doing business with you:
1. High fees for payout methods.
2. Unreasonably long processing times for payouts. Up to 10 days for a wire transfer? Most merchants can do it in under 3 days.
3. Their payout process is horrible. You have zero instructions on how to do a payout and the payout screen shows "Available Balance" and the payout amount. If you put your available balance in the payout and select say, wire transfer it notifies you there will be a $35 fee. The subtraction for this SHOULD BE DONE BY YOUR SYTEM. There should be no need for me to keep getting errors and finally contact support to figure out why I was getting the error and how to properly set the payout amount. As a MINIMUM there should be a fee table and instructions for the account holder to subtract out those fees and enter the remainder on the payout line. You have NO instructions telling an account holder to do that. None. Most sites just subtract out the fees from the requested amount automatically.
More info as my withdrawal process progresses. After my payout request I get an email asking for the EXACT bank information they asked for when I filled out the payout request. And in the email they state they cannot send to Credit Unions or Federal Banks! Oh NOW they tell you? They couldn't have told you that during the payout process? Now I have to figure out how to cancel the payout and redo it for another payout method which has .....wait for it....a higher cost.
Update #2. So a change of payout method to Bitcoin and the new saga. Every single bitcoin merchant I do business with sends bitcoin transfers immediately with only the bitcoin network timing determining when you will get your funds. This site? A 48 hour "internal" review. For a transaction that is electronic and for an account you've already verified. Review for what?
It's obvious they make payouts as difficult and convoluted as possible in order to discourage you and hold onto your funds as long as possible. The longer they do, the more money they make on your funds.
Beware, do not do business with them.
