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  • Report:  #413915

Complaint Review: Bidz.com - Nationwide

Reported By:
- Whiteville, North Carolina,
Submitted:
Updated:

Bidz.com
3562 Eastham Dr Nationwide, U.S.A.
Phone:
800-444-8124
Web:
N/A
Tell us has your experience with this business or person been good? What's this?
I have been very sick and my husband bought me a ring from Bidz, hoping it would make me smile. Well it did, but when I got to where I could get out and wear the ring, I got very upset. The second time I wore the ring, a diamond fell out of it and of course I have no idea where. I have been in contact with Bidz by email about my ring and of course I have not heard one word from them. It was a couple of months before I was well enough to go out to wear the ring so I know they could care less about that. They have their money and I have a ring that is no good to me at all so they are very happy. My husband is upset for spending that amount of money and I can not even wear it. You know the ring was value no where near the amount they said it was worth but is was worth the money he paid for it. He had it appraised before he gave it to me. It was appraised about 3,500.00 less than Bidz appraised it. To me that didn't matter, I loved the ring and I loved the that my husband was trying to do something good for me ( he always does), but at that time , he and our children were afraid I was not going to make it. He actually won the bit on 1-1-08. I do not understand how companies can cheat people out of their hard heard money. The ring was paid thru PayPal and I can not even get a response out of them. I do wish someone would do something about this company.

Saundra

Whiteville, North Carolina

U.S.A.


1 Updates & Rebuttals

Bidz_auction

United States of America
Bidz.com

#2UPDATE Employee

Thu, June 16, 2011

Dear Customer,

Thank you for taking the time to provide feedback about your purchase and we offer our sincere apologies that you were unsatisfied. We assure you that we treat all customer feedback seriously and hope you'll allow us time to investigate
this issue. When possible, we will contact you directly through email or by phone to offer a resolution. We may also respond through this site if we cannot reach you directly. If you would like to provide us with your order details and
contact information or if you would like to speak directly to a person in charge, please email us at [email protected].

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