- Report: #1461994
Complaint Review: Big Deals Mall - Pittsburg
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Author Confirmed
Why?
Big Deals Mall
1666 Michigan Avenue Pittsburg, 15222 United States
Phone:
650-304-4021
Web:
www.bigdealsmall.com
Categories:
Business Rating:
(0)
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Big Deals Mall bigdealsmall.com Big Deals Mall LLC Tried to order product and pay with credit card - was refused. Two days later unauthorized charges began to appear on my bill. Pittsburg
Tried to order a product on their web site. When I input my credit card info, it was refused. Thinking I made a mistake, I foolishly used another credit card. It was also refused.
I then contacted their customer service on the website and explained my credit card was refused and was it because the product was not in stock. Received a message back stating the perhaps my card was bad. And tht I could pay by PayPay. but that oprion was not on their website. They also explained that I could pay by a gift card such as Amazon. By then I knew this was bogus, but they already had my credit card info.
Two days later, one card had a transaction that was flagged by the fraud department of my bank. I contacted them and there were several transactions that were bogus and not made by me. A day later I received an alert by the other credit card company flagging a suspicious charge. I immediately clled and there were numerous transcations that day and I had not used my card at all.
Both cards were locked and I am receiving new ones.
This bigdealsmall.com site was the only place that I had access to the information on both cards other than one card was used at a local gas station at the pump.
