- Report: #44262
Complaint Review: Big Red Wire - Santa Barbera Internet
-
Author Not Confirmed
Why?
Big Red Wire
www.bigredwire.com Santa Barbera, Internet, U.S.A.
Phone:
805-560-8900
Web:
N/A
Categories:
Business Rating:
(0)
Tell us has your experience with this business or person been good?
Big Red Wire Billing Practices are a consumer fraud rip-off Santa Barbera Internet
I have used my local internet company for over a year with the same dial-in number with out ever getting charged a long distance call. When I switch to bigredwire I get over a $1,000 long distance bill in a month. My local phone company confirmed to me that this was not a long distance call, but bigredwire so far has refused to help me.
In addition I was supposed to get e-mailed when my credit card was billed. I did receive a couple notices but they were for appx $80 dollars worth of bills. So you can imagine my surprise at the end of the month.
I sent 3 e-mails and left 3 voice mails but no reply. Finally I did get a e-mail back saying basically to call my local phone company. I did, to re-activate my long distance services. Beware!!!
Andy
Axson, Georgia
U.S.A.
In addition I was supposed to get e-mailed when my credit card was billed. I did receive a couple notices but they were for appx $80 dollars worth of bills. So you can imagine my surprise at the end of the month.
I sent 3 e-mails and left 3 voice mails but no reply. Finally I did get a e-mail back saying basically to call my local phone company. I did, to re-activate my long distance services. Beware!!!
Andy
Axson, Georgia
U.S.A.
