- Report: #1382850
Complaint Review: Birch Communications - Internet
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Author Not Confirmed
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Birch Communications
Internet, USA
Web:
www.birch.com
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Birch Communications Birch SCAMS their customers by "auto-renewing" contracts, then slaps on termination fees Roanoke Internet
Birch scams their customers by sneaking in language in all their contracts that says if you don't cancel your contract within a very small window of time (usually 30 days) then it will auto-renew for another YEAR and if you end up cancelling within that period you have to pay termination fees. That unethical practice is called an "evergreen clause" and many states have already made it illegal. Everyone in customer service was very aware that they were scamming customers but just didn't care. I've read online that these "auto-renewing" contracts can only have termination fees if the carrier incurred some sort of risk by extending service, so I'm sure if I were to fight it in court that I'd win but then I have to go through that hassle.
Birch is a scam. Their prices are astronically high, and they target customers specifically in areas where there are almost no other providers. I so wish some attorney would start a class action and shut these deceptive unethical scammers down!! Apparently the FCC sued Birch last year (2016) for deceptive and abusive practices and they settled in December. So it's obvious what the company is. Why is my government not doing anything against these types of corporate predators???
BIRCH IS A SCAM!!!!!! SCAM!!!! SCAM!!!!! DO NOT SIGN UP WITH THEM!!!!!
