1, Report:
#1462082
Posted Date:
Sep 23 2018
Birch Communications Birch sent me a letter to ask me to send payments to a new location in Baltimore MD. I sent check and it was cashed and they now say I didnt pay my bill and I ;have the cashed check endorsed on back by deposit into their bank. Atlanta Georgia
I have had Birch comunications since 2015 so for 4 years with no problems. I have always paid my bill two weeks in advance each month and have a list of payment history from Birch.Last Month August 23 I sent Septembers payment of 53.19 and when I checked my account online to see whe...
Entity
Categories: phone service
2, Report:
#1460912
Posted Date:
Sep 15 2018
Lingo.com Lingo.com Birch Communications, Inc. Primus Company Failure to Fix Problems Atlanta GA
The Demise of Birch Primus Lingo
Attention Birch Owners and Stock Holders
RE: Lingo.com, Birch Communications, Inc., Primus
320 Interstate North Parkway, SE
Atlanta, GA 30339
September 14, 2018 San Antonio, TX. We are reporting on a sad situation as we...
Entity
Categories: Telephone Companies
3, Report:
#1387785
Posted Date:
Jul 24 2017
Birch Communications Unlawful Collection Tactics Macon, GA Colorado Springs, CO
Birch Communications Collections. I have never had a personal account with them and have never used them (and never will). I have told Birch numerous times that my number is a personal phone and not associated with the business they are trying to collect from and not to contact me ...
Entity
Categories: Telephone Companies
4, Report:
#1382850
Posted Date:
Jul 03 2017
Birch Communications Birch SCAMS their customers by auto-renewing contracts, then slaps on termination fees Roanoke Internet
Birch scams their customers by sneaking in language in all their contracts that says if you don't cancel your contract within a very small window of time (usually 30 days) then it will auto-renew for another YEAR and if you end up cancelling within that period you have to pay termin...
Entity
Categories: Communications & Networking
5, Report:
#1317972
Posted Date:
Jul 20 2016
Birch Communications Billed for services after disconnection date Macon Ga Georgia
I have been a Birch customer since 2008. I just moved my office and I needed to switch to the phone company of my landlord. The new provider notified Birch of the line loss and the service was disconnected on 7/11. On 7/19 I receive a bill for services from 7/15-8/14. I call...
Entity
Categories: Telephone Companies
6, Report:
#1311570
Posted Date:
Jun 15 2016
Birch Communications Cbeyond Lying to extend their contracts Atlanta GA
On August 20, 2015, at 3:20 PM CST, I sent an email to cancel our service with Cbeyond/Birch as I was instructed to do by our Birch representative, Corey C. The contract was coming to the end of the full 3 year term and Corey supplied me with the email address to send it to and told...
Entity
Categories: Telephone Companies
7, Report:
#1303862
Posted Date:
May 05 2016
BIRCH COMMUNICATIONS Birch Communications calls our business office several times a week and several times a day.
No one is ever there! They interrupt our patients and our other callers, when we call their ***-***-**** number back, we get a recording!!! No one will remove our number from this call list no matter how many times we have requested! A disgusting way to do business!! Who in their ri...
Entity
Categories: Internet Fraud
8, Report:
#1303041
Posted Date:
May 02 2016
Birch Communications /Cbeyond will deny ports, will refuse to discontinue billing. atlanta nationwide
after having been with cbeyond/Birch communications for many years and put up with worse service i gave them notice that i intended to switch to another provider. birch communications made the porting of the phone numbers so difficult i decided to let a couple of numbers go rather ...
Entity
Categories: Internet Service Providers
9, Report:
#1302006
Posted Date:
Apr 26 2016
Birch Communications Inc Cebeyond Very bad customer service, irregular and unethical activities Macon Georgia
This company has failed to use ethical practices.
My concern went unanswered as we had to switch providers for dropped calls, not one or two, but vertually every call.
They offered to refund my account if I could provide proof I switched providers, which I did.
They did not re...
Entity
Categories: Internet Service Providers
10, Report:
#1293115
Posted Date:
Mar 11 2016
Birch Communications Scammed 90 year old mother Nationwide
In early January, 2015, this company contacted my mother who suffers from dementia and is hard of hearing about her phone service. They told her that they were going to be handling her service for AT&T from now on. Needless to say, she said ok. Over the past year, we have had ...
Entity
Categories: Telephone Companies
11, Report:
#1293090
Posted Date:
Mar 11 2016
Birch Communications Birch Cbeyond Premium Prices for CRAP servie Atlanta Nationwide
Wow, when I think of Birch Communications all I can say is:
• Deceptive Practices • Hidden Fees
• Poor Customer Service
• Lack Of Communication
• The Worst Company I've Ever Dealt With
As a Cbeyond customer, we were forced to suffer under the buyout by Birch. To begin, our...
Entity
Categories: Telephone Companies
12, Report:
#1291630
Posted Date:
Mar 04 2016
Birch Communications Horrific Service Mableton Georgia
I was contacting by a representative telling me that I could have the exact same service and services that I had with AT&A for a fraction of the cost. I switched my service and nothing was the same. Call waiting did not work, voicemail did not work. I spent end...
Entity
Categories: Telephone Companies
13, Report:
#1274097
Posted Date:
Dec 14 2015
Birch Communications Rude customer service attempting to collect $6,000 for 2 months of service Atlanta Georgia
My company closed its doors in July. I cancelled my account in August. In December I received a collection call for $6,000.
The person on the phone was very rude when I asked why would I pay $6,000 for what should have been an $860 bill. (My service was $429 per month.) She respon...
Entity
Categories: Internet Service Providers
14, Report:
#1270100
Posted Date:
Dec 02 2015
Birch Birch Communications, Inc. used to be Globalinx Ripped me off $200 for calls not made by me Atlanta Georgia
To begin with this company bought Globalinx, and I was never notified of the change, first bad checkmark, my complaint is that they over billed me $200 on my October bill, stating that there were 180 minutes of long distance calling!!! When inquiring about the calls, they told...
Entity
Categories: Telephone Companies
15, Report:
#1241999
Posted Date:
Jul 15 2015
Birch Communications Birch Communications are a rip off Phone Company Atlanta Georgia
Birch Communications called me to tell me they could lower my long distance charges with ATT. They said I would still have my phone lines with AT&T that they would just be maintaining my long distance charges.
After I agreed to switching the long distance they contacted AT&T and d...
Entity
Categories: Cellular Phone Companies
16, Report:
#1233080
Posted Date:
Jun 03 2015
Birch Communications, Inc. BirchConnect Adds Bogus Charges, then Disconnects Service without Notice Atlanta Georgia
We have been a long-term client with Cbeyond. Within past year Cbeyond was purchased by BirchConnect aka Birch Communications. Ever since acquisition, service interruptions are frequent, online support is neglible, and phone customer service has disappeared. Often one would th...
Entity
Categories: Consumer Services
17, Report:
#1231152
Posted Date:
May 23 2015
Birch Communications Trying to charge me $600 for eariy termination. First Birch employee instructed me to send $100.00 Atlanta Georgia
i agreed to five years service with this company.$60.00 a month. I had to close store two months early and contacted Birch to arrange payment for the last two months which should have been $120.00 which I was preparing to pay. But NO they want $600.00 for early termination even thog...
Entity
Categories: Telephone Companies
18, Report:
#1222423
Posted Date:
Apr 14 2015
Birch Communications Birch Communications Represented Themselves as Existing Phone Provider to Gain a New Customer Macon Georgia
We received a telephone call from a caller who said that they were part of AT&T (our current provider). I fielded the call on a very hectic and busy day. The caller said that they would be able to reduce our calling rates and that we would receive 2 free months. At no time, wa...
Entity
Categories: Telephone Companies
19, Report:
#1221905
Posted Date:
Apr 12 2015
Birch Communications Birch Communications is a SCAM! HORRIBLE Customer Service! Atlanta, GA Georgia
Birch Communications is a d*** SCAM! I first heard of Birch Communications when I was normally looking through the Greensheet newspaper in my city and saw one of their ads, and decided to contact them since what they advertised interested me. Once I contacted them, I was ...
Entity
Categories: Voicemail Services
20, Report:
#1187807
Posted Date:
Nov 10 2014
Birch Communications Scam and Take advantage of elderly Orlando Florida
During my weekly visit with my 85 year old father to review mail and pay bills, he had welcome letter from Birch Communications. He asked me who it was. After reading I asked him if he had been contacted by someone about his phone service. He said no and that he was with ATT. ...
Entity
Categories: Telephone Companies
21, Report:
#1168190
Posted Date:
Aug 07 2014
Birch Communications Bait & Switch Nationwide Nationwide
I was contacted by what I was told was AT&T calling me to offer me a discount on our AT&T bill. WRONG! It was Birch and they lied and did not say they were from Birch. There was a third party female screaming into the phone talking over the voice and I could not hear the quest...
Entity
Categories: Telephone Companies
22, Report:
#1102038
Posted Date:
Jul 15 2014
Birch Communications Purchased DayStar Communications Save Your Business, Stay AWAY!!! FREQUENT Phone Service Outages, Apathetic Customer Service, No Tech Support Employees on Sunday!!! Macon Georgia
11/25/2013 - I wholeheartedly agree with numerous other Birch Communications complaints!!! They are one of the worst service providers I have ever had business dealings with. Not only do they provide SUB-STANDARD PHONE SERVICE, but THEIR CUSTOMER SERVICE IS JUST AS BAD.
We hav...
Entity
Categories: Telephone Companies
23, Report:
#1083252
Posted Date:
Jun 23 2014
Birch Communications Deceptive billing practice Atlanta Georgia
The long distance telephone service I had been with was purchased by Birch. After several months of service with no changes, Birch institured a bogus Recurring Charge fee of over $8.00 per month. The notice of this new fee was in small print, rather buried in their mailed bill. I ...
Entity
Categories: Telephone Companies
24, Report:
#1041877
Posted Date:
May 29 2014
Birch Communications Deceitful claim of entitlement to early termination fee, Internet
I recently switched my local telephone service from Birch to another carrier. A couple weeks later Birch sent me a notice that by leaving them, I had terminated my contract early which generated an early termination fee of $350. The letter stated that if I would like to ...
Entity
Categories: Telephone Companies
25, Report:
#928205
Posted Date:
May 09 2014
Birch Communications very poor customer service , Internet
Birch called me multiple times to try to sell their phone service to me. Constantly telling me how much cheaper it will be to swtich. Asked me to switch over two lines and continued to quote me 39.99 plus taxes, etc... for both lines. Got my first bill and just realized that I am pa...
Entity
Categories: Telephone Companies