- Report: #1231152
Complaint Review: Birch Communications - Internet
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Birch Communications
Internet, USA
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Birch Communications Trying to charge me $600 for eariy termination. First Birch employee instructed me to send $100.00 Atlanta Georgia
i agreed to five years service with this company.$60.00 a month. I had to close store two months early and contacted Birch to arrange payment for the last two months which should have been $120.00 which I was preparing to pay. But NO they want $600.00 for early termination even thogh I am going to pay them for the remaining two months So I am not terminating my agreement with them early. , They are getting the price agreed on and I dont know why it should matter to them whether I am still in business since they are getting the amount agreed on and are not losing a penney.
They have been rude and demanding and are showing to be a very predatory company. One Birch employee called me and said to send $100.00 termination but Birch continues to demand $600.00 for which there is no reason.Unless they are having financial difficulties??? Or is it simple greed? I WILL send $120.00 as I feel I owe this but dont like being bandied about as a second class citizen.as well as stupid and will not pay the unreasonable $600.00. I have flied a report on them to the Federal Trade Commission. seems the best thing under these conditions'Too bad all companies cant be reasonable.and legal.
1 Updates & Rebuttals
Birch Communications
Atlanta,Georgia,
USA
Complaint Response
#2UPDATE Employee
Wed, July 15, 2015
We sincerely apologize for any inconvenience you may have experienced and would like to investigate your concerns immediately. Please send us an email urgently with your account number and the best phone number to reach you on, [email protected] and we will have a member of our team reach out to you immediately.
Thank you,
Birch
